Supported SNMP devices

BMC Helix Discovery supports the following classes of SNMP devices:

• Network devices
• Printers
• SNMP managed devices

You can view the details of supported SNMP devices in your IT environment from the Administration UI, Discovery section, SNMP devices option. The BMC Discovery content reference (formerly Configipedia) topic Supported SNMP devices provides up-to-date lists of supported devices of each class.

For information on how you can discover unsupported devices, see the following video (04:58). 

 https://youtu.be/Jf5C4d5Kysw

Monthly TKU releases might increase the SNMP device coverage.

To view the SNMP devices supported by BMC Helix Discovery

1. From the main menu, click the Administration icon.
   The Administration page opens.
   
2. In the Discovery section, click SNMP Devices.
   
   On the SNMP Devices page, supported devices are organized in the following categories:
   • Vendor
   • Capability
   • Kind

Select a category to view the list of SNMP devices in that category.

The following information is shown for each SNMP device:

1. Click a device to display a list of all of the methods that BMC Helix Discovery might use to obtain data from a device, and the Object Identifiers accessed.
   Where an OID contains a table, a plus (+) icon is displayed.
2. Click the plus icon to reveal the table. Click the minus (-) icon to collapse the table as illustrated in the following screen.
   
   
   Not all devices support all methods.