BMC

BMC Helix Discovery

The goal of BMC Helix Discovery is to automate asset discovery and identify systems in the network and obtain relevant information from them as quickly as possible and with the lowest impact, using a variety of different tools and techniques to communicate.

Release notes and notices
updated 11 May



Learn what’s new or changed for BMC Helix Discovery 21.05, including new features, urgent issues, documentation updates, and fixes or patches. 

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Related topics

Known and corrected issues

Support information

BMC Helix CMDB Release notes

DateTitleSummary
May 26, 202121.05 Enhancements

This release of BMC Helix Discovery provides the following enhancements:

  • Discover Windows hosts using PowerShell. Use the new PowerShell credential in preference to using Windows credentials, such as WMI and RemQuery.
  • Discover container platforms like Kubernetes and OpenShift using API providers.
  • Improved SAAM (start anywhere application modeling) with a new ability to model Business Services and Business Services (Technical).
  • Model changes supporting the new service modeling capabilities
  • Support for new REST API endpoints for data import and general data manipulation.
  • Support for new TPL functions to handle JSON data and expose the node identity algorithm.
  • FIPS compliant and certified BMC Discovery Outpost.
March 20, 2021Service modeling enhancements for the 21.02 release of BMC Helix AIOps.

This release of BMC Helix Discovery is provided for BMC Helix AIOps users only.

The version of BMC Helix Discovery provided for BMC Helix AIOps users provides the following enhancements:

  • Start anywhere application modeling has new service modeling capabilities 
  • Licensing limitations. The version of BMC Helix Discovery provided for BMC Helix AIOps users is not intended to be used for discovery. It is only intended for service modeling using data from BMC Helix AIOps. Consequently, you cannot download a BMC Discovery Outpost from the UI.
September 23, 202020.08 Enhancements

This release of BMC Helix Discovery provides the following enhancements:

November 30, 2018Initial release of BMC Helix Discovery

The following features are available in this initial release of BMC Helix Discovery:

  • BMC Helix Discovery service
  • BMC Helix Discovery Outpost
  • BMC Helix Discovery security
  • Out of the box discovery capabilities

BMC Helix Discovery is updated frequently with minor enhancements and bug fixes; these are detailed in Recent updates.




Configipedia - BMC Discovery content reference

 

As a developer, explore the patterns repository and know the products and network devices that BMC Helix Discovery can discover. Know the schedule and roadmap for the monthly TKU updates.

Planning

 

As an administrator, understand the sizing and scalability considerations, system requirements, and licensing entitlement for your environment.

Start anywhere application modeling

 

As a regular user, get a quick and easy approach to application and service modeling, which enables you to choose any entry points into an application or service, and begin modeling from there.

This section is of particular relevance to BMC Helix AIOps users.


Security

 

As a security team member, explore the information required to verify the security of BMC Helix Discovery and enable network administrators to run the BMC Helix Discovery Outpost in your environment.

Integrating

 

As an administrator, understand how BMC Helix Discovery integrates with other products.

Using

 

As a regular user, get acquainted with the standard pages and methods of navigating the BMC Helix Discovery UI.

Developing

 

As a developer, familiarize yourself with information about TPL and the node lifecycle.

Troubleshooting

 

Resolve issues in your environment, collect logs, and contact customer support.

Product trials

Product trials


Communities

Communities


Knowledge Base

Knowledge Base


Videos

Videos


Education

BMC Training and Certification


PDFs and videos

This topic describes and links to the ready-made PDF of this space. If the ready-made PDF of this space do not satisfy your requirements, you can export a custom PDF.


Videos

The following table lists topics that contain videos that supplement the text-based documentation.

TopicDuration (in minutes)Description
BMC Helix Discovery video
Discovering Windows hosts with PowerShell03:39

https://youtu.be/VmEZu1zdD2U

This video explains how to discover Windows hosts by using PowerShell.

End-to-end process for your first BMC Helix Discovery scan5:58

https://youtu.be/fYA-gI6K4WE

This video explains how to download and install a BMC Helix Discovery Outpost, register the Outpost with the service, and the service with the Outpost, add a credential, and scan and discover a host.

Scanning your IT infrastructure in BMC Discovery and BMC Helix Discovery07:19

https://youtu.be/taftkk5Xnqw

This video explains how you can scan your IT infrastructure for endpoints in BMC Helix Discovery and BMC Discovery 20.08. You can learn how to perform snapshot and scheduled scans for IP addresses and cloud resources.

Videos

The following table lists topics that contain videos that supplement the text-based documentation.

TopicDuration (in minutes)Description
Version 21.05 (12.2) videos
Discovering Windows hosts with PowerShell03:39

https://youtu.be/VmEZu1zdD2U

This video explains how to discover Windows hosts by using PowerShell.

Version 20.08 (12.1) videos
Tour of BMC Discovery 20.08 UI06:44

https://youtu.be/WgrgHNhtge0

This video explores the BMC Discovery 20.08 user interface and provides an overview of the powerful features you can use to discover and manage your IT infrastructure.

Introduction to Start Anywhere Application Modeling02:42

https://youtu.be/q9uuqr70S7M

This video introduces start anywhere application modeling (SAAM) in BMC Discovery. SAAM enables you to choose any entry point, or points, into an application, and begin modeling from there.

Removing nodes and creating rules in visualizations03:26

https://youtu.be/Y8ayBxJve30

This video shows you how to remove nodes from visualizations and to create rules to automatically prevent certain node types from displaying in visualizations and application models.

Managing related, removed, and suppressed nodes in visualizations02:15

https://youtu.be/qZdQb3cd4nA

This video helps you to understand how to manage related, removed, and suppressed nodes in visualizations.

Resynchronizing a CMDB connection05:17

https://youtu.be/6Vjw9hXyGGg

This video explains the options available for resynchronizing a CMDB connection and how to resume an interrupted sync.

How to manage credentials in BMC Discovery 20.0807:33

https://youtu.be/cBQDu27eI0E

This video explains how you can add, edit, test, and manage credentials. You can also explore the functioning of credential vaults and learn how to close, open, export, and import the vault.

Scanning your IT infrastructure in BMC Discovery 20.08 and BMC Helix Discovery07:19

https://youtu.be/taftkk5Xnqw

This video explains how you can scan your IT infrastructure for endpoints in BMC Discovery 20.08 and BMC Helix Discovery. You can learn how to perform snapshot and scheduled scans for IP addresses and cloud resources.

Integrating BMC Remedy Single Sign-On with BMC Discovery 20.0804:38

https://youtu.be/EaK7lWrQo0o

This video displays how to integrate BMC Remedy Single Sign-On with BMC Discovery 20.08. With BMC Remedy SSO, you do not need to enter credentials multiple times. Instead, you can provide credentials only once for authentication.

Version 11.2 videos
Launch presentation for BMC Discovery 11.212:15

https://youtu.be/ITv8fxL0w3g

This video gives an overview of discovering cloud services through BMC Discovery 11.2.

Discovering cloud services in BMC Discovery 11.205:07

https://youtu.be/B-8eSv7MQIQ

This video explains how to discover cloud services and perform cloud discovery in BMC Discovery 11.2.

Query generation in BMC Discovery05:25

https://youtu.be/XVEYQSOHXLc

This video helps you to understand how query generation in BMC Discovery takes place. This feature of query generation is applicable to both versions of 11.1 and 11.0 of BMC Discovery.

Frequently asked questions

 


This section provide answers to frequently asked questions about BMC Helix Discovery.


 What is the performance impact of running BMC Helix Discovery?

Running BMC Helix Discovery has a minimal impact on your environment. The discovery techniques used are non-intrusive, lightweight, and agent-free.

 What can BMC Helix Discovery discover in the network?

BMC Helix Discovery is IP-based and can discover any host system with an IP connection including servers, workstations, network nodes, printers, wireless access points, and so on. In actuality, though, we aim BMC Helix Discovery at datacenter discovery, and it is optimized to that purpose. For this reason, we do not explicitly support more client-side items, such as wireless access points, workstations and so on. Any support for those that does exist is a side effect of our support for server-side discovery, and we are unlikely to invest in improving it.

 What discovery techniques do you use?

BMC Helix Discovery uses a range of discovery techniques where appropriate. These include:

  • Network scanning (looking for services on well-known TCP and UDP ports on IP-reachable machines).
  • Remote command execution (looking at specific processes running on each node, querying package managers, and querying established inter-process communications mechanisms).
  • SNMP (MIBs provide a rich source of management information).
 Will any network security need to be disabled for the discovery process?

Obviously, the BMC Helix Discovery appliance must be able to reach the network in order to discover hosts. However, various methods of providing secure access are possible without disabling firewalls and access control policies, including using VPN tunnels and using Windows proxy for BMC Helix Discovery appliances. Some IDS systems might identify certain activities (such as port scans) as suspicious.

 What is the impact of my applications running on platforms that are not supported by BMC Helix Discovery?

The discovery process will identify endpoints on such computers if they are visible from other hosts. You will need to complete details of programs running on them manually, though it might also be possible to categorize some of the components of the applications running on the unsupported platform either by which port it, or its counterpart, is listening on.

 Can the product introduce any risk into my network or application infrastructure?

To provide a clear picture of your total IT infrastructure, BMC Helix Discovery will actually reduce risk in your network by allowing you to weed out rogue elements that do not meet corporate policy, are out of date, or provide potential security holes. 
The BMC Helix Discovery discovery process uses standard techniques that do not destabilize elements of the infrastructure. 
Since there are always risks with deploying new technology, BMC's implementation plan involves analyzing areas of potential risk and achieving the right balance of risk and reward. BMC's test plan is also aimed at minimizing risk, ideally including testing in the customer's test environment.

 Do I need to install any software on other computers?

The BMC Helix Discovery ethos is agent-free management. BMC does not believe the logistical challenges associated with having an agent on every node is justifiable, so no BMC Helix Discovery-specific software needs to be installed on other computers. The BMC Helix Discovery user interface is entirely web-based.

 Why is agent-free discovery so important?

Agent-based discovery relies upon a level of control of asset deployment that does not exist in most businesses. It also implies a significant cost overhead to maintain agents on each platform, including approving, testing, and deploying the agents. Finally, agents might not be available for the range of target platforms that your organization uses. We use standard techniques that have individually been authorized and deployed.

 Does BMC Helix Discovery integrate with other products?

Yes, BMC Helix Discovery integrates with the following products:

  • BMC Helix CMDB: BMC Helix Discovery can synchronize discovered data to BMC Helix CMDB using CMDB synchronization.
  • Rest API: The REST API is intended to be used by a script or program that wants to interact with and control a BMC Helix Discovery appliance from a remote machine.
 How do I reset the BMC Helix Discovery user password?

If you forget your user interface (UI) password to log in to BMC Helix Discovery, you can reset the password at the command line.

 I'd like a PDF of just selected information. How can I get that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format.
    • Export to PDF to export the current page or a set of pages to PDF.


  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page.
    • This page and its children to export a set of pages.

For example, selecting This page and its children from the home page exports the entire space to PDF.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.



If you have any other questions about BMC Helix Discovery, contact Customer Support.


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Comments

  1. Anuj Deswal

    Hi BMC,

    PDF file is not available. Only name and date is mentioned.

    Sep 18, 2019 03:02
    1. Vinay Bellare

      Hi Anuj,

      Thanks for pointing out the missing PDF for BMC Helix Discovery. The PDF is now available for download from the "PDFs and videos" page.

      Sep 26, 2019 12:57