This documentation supports the 18.02 version of BMC Digital Workplace. To view the latest version, select the version from the Product version menu.

Deployment use cases

You can deploy this product in different ways to accommodate a range of conditions and use cases. Consult the following use cases to help you plan the deployment of BMC Digital Workplace to suit your information needs and environment:

Use caseDescription
High availability deployment for production

Architecture for a high availability deployment for production. Includes servers, clusters, load balancers, web and mobile clients, firewall, and internet access. Also includes a relationship to Remedy IT Service Management (including Smart IT, Remedy Single Sign-On and BMC Service Request Management).

Minimal deployment for development and testingMinimum servers recommended for development and testing
Hybrid deployment

Deployment of BMC Digital Workplace Cloud together with Remedy IT Service Management (including Smart IT) on premises

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