Archiving social data

Social data is stored in Mongo DB. You can archive or delete this data based on your organization's archiving policies or to manage the data size. For example, you can choose to archive all the data for closed incidents. You can perform the following tasks:

• You can choose to store this archived data in a different location.
• You can also choose to import the archived data whenever you need it. 
• You can also choose to delete data.

To archive social data

1. Update the config.js with archiving and data deletion related entries.

   By setting appropriate values of archiving and data deletion related flags, you can choose to archive and delete data, archive data without deleting, or delete data without archiving.  Following is an example snippet that shows how you can configure to data archiving without deleting it:

   archive_conf: {
           tenant_ids: [],//list of tenant ids data to archive if empty all tenant's data will be archive example: ["tentanid1", "tenantid2"]
           type:"CLOSED_ONLY",//ALL - everything or CLOSED_ONLY -> closed/resolved only tickets will be archived/deleted
           archive_flag: true,//set this to true/false if you want/don't want archive
           archive_freq : 180 ,// x days old will be archived
           delete_flag: false,//set this to true/false to delete/not to after archive
           delete_freq: 180,// y days old will be deleted
           archive_loc: "./data/archive", //all the archives will be placed here
           SECRET_KEY: "key",
           import_loc: "./data/import",
           to_db: false, //when set to true above config will be ignored and does a DB archive (delete from main Social DB and pushes to archive DB)
           db_name: "social_archive"
       },

2. Go to <Installation directory>\SmartITMyIT\SmartITMyIT\Social

3. Run the archive.js script. Run the following command:

   Run node scripts/archive.js

To import social data

1. Update the config.js with archiving related entries. Following is an example snippet:

   archive_conf: {
           tenant_ids: [],//list of tenant ids data to archive if empty all tenant's data will be archive example: ["tentanid1", "tenantid2"]
           type:"CLOSED_ONLY",//ALL - everything or CLOSED_ONLY -> closed/resolved only tickets will be archived/deleted
           archive_flag: false,//set this to true/false if you want/don't want archive
           archive_freq : 180 ,// x days old will be archived
           delete_flag: false,//set this to true/false to delete/not to after archive
           delete_freq: 180,// y days old will be deleted
           archive_loc: "./data/archive", //all the archives will be placed here
           SECRET_KEY: "key",
           import_loc: "./data/import",
           to_db: false, //when set to true above config will be ignored and does a DB archive (delete from main Social DB and pushes to archive DB)
           db_name: "social_archive"
       },

2. Go to <Installation directory>\SmartITMyIT\SmartITMyIT\Social

3. Run the import.js script. Run the following command:

   Run node scripts/import.js