This documentation supports the 21.3 version of BMC Helix Digital Workplace Advanced.

To view an earlier version, select the version from the Product version menu.

Enabling users to put approvals on hold

By default, users defined as approvers can approve and reject business requests. As a BMC Helix Digital Workplace administrator, you can also enable an option for end users to put approval requests on hold.  

Related topic

Before you begin

Enable one or more of the available approval types in BMC Helix Digital Workplace. For information about how to do this, see Enabling approvals.

To enable option for putting approvals on hold

  1. In the BMC Helix Digital Workplace Admin console, select Configuration > Approvals.
  2. In the Approval actions section, select the Put approvals on hold check box.
  3. Click Save

The On Hold button is displayed next to the Approve and Reject buttons for all approval requests in the BMC Helix Digital Workplace end user console. The approval requests that are put on hold remain in the Active events of an end user's list until they are approved, rejected, or reassigned.

Additional options that you can enable or disable

Enabling users to reassign approvals

Enabling confirmation checks on approving and rejecting requests

Enabling users to delegate approvals

Configuring how approval requests are displayed in BMC Helix Digital Workplace end user console

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