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This documentation supports the 21.05 version of BMC Digital Workplace Advanced. 
To view an earlier version, select the version from the Product Version menu.

Managing banner items

This topic describes the process of managing a banner item (a set of banner images and promotional preferences for these images), which can be executed by a BMC Helix Digital Workplace Catalog administrator. These tasks make the banner management process more flexible. However, they are not mandatory to enable banners to be displayed.


Before you begin

Create the banner, as described in Adding and configuring banner items.

To create a visibility schedule for a banner item

You can set the date and the time range for a banner to be visible to the end users.

Important

Only Published banner items can be scheduled.

  1. Go to Services > Banners, and select a banner.
  2. Select Actions> Schedule.
    The Schedule pane appears:



  3. Select your Time zone from the list.
  4. Select the Activation check box, and choose the date and the time for a banner to start being visible for the end users.
  5. Select the Deactivation check box, and choose the date and time for a banner to stop being visible for the end users.
  6. Select or clear the check box Archive banner on deactivation.
  7. Click Save Schedule.

To archive a banner item

You can archive a banner item, which is in Draft or Published status. If you archive a banner item, it retains all the settings, but is no longer available in BMC Helix Digital Workplace. 

  1. Go to Services > Banners, and select a banner.
  2. Select Actions> Archive.

To remove a banner item from the archive

You can unarchive a banner item (remove it from the Archive list). If the banner was assigned to a section in the BMC Helix Digital Workplace catalog before archiving, the banner returns to the same section after unarchiving and publishing.

Important

After you unarchive a banner item, it returns to Draft status. All original settings, including the visibility schedule, are restored.


  1. Go to Services > Banners.
  2. Open the Archive tab, and select a banner.



  3. Select Actions> Unarchive.

To delete a banner item

  1. Go to Services > Banners, and select a banner.
  2. Select Actions> Delete.

Required licensing

SaaS subscribers who use BMC Helix ITSM or BMC Helix Virtual Agent Basic service are entitled to this feature.

Where to go from here

Creating catalog sections for banners

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