Creating catalog sections for banners
Before you begin
Enable the enhanced catalog to make the option to display interactive promotional banners available.
To create a new catalog section for banners
You can create sections to contain a single banner, or multiple banners.
- In the BMC Helix Digital Workplace Admin console, click Service Requests.
- Click Catalog Sections.
Click Add.
Using the language of the default locale, enter a section name.
The name does not appear anywhere in the catalog. The name is only a means to identify the section.
- From the Section type options, select Banners to include one or more BMC Helix Digital Workplace Catalog banners.
Select from the Available banners.
- To select a range, press Shift+Click.
- To select multiple, individual banners, press Ctrl+Click (Windows), or CMD+Click (Mac).
- To add all banners, click Add all.
You should be able to see banners in the Selected banners section.
- To remove a banner from the Selected banners list, click the X, or click Remove all.
- Select the preferred Sort order and Banner size.
- Click Save.
- Arrange the row where the banner section should appear in the catalog.
Follow the instructions in Displaying the catalog section.
Required licensing
SaaS subscribers who use BMC Helix ITSM or BMC-Helix-Virtual-Agent-Basic-service are entitled to this feature.
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