BMC Cloud Lifecycle Management is a BMC solution that defines and manages the complete lifecycle of resources used by and provisioned into a cloud. It includes customer-facing service requests and a portal for your customers to virtually manage their cloud resources. This space contains documentation for the BMC Cloud Lifecycle Management product. For a list of the latest updates, see the Release notes and notices section below.
Release notes and notices
updated 12 Nov


Support for integrating BMC Cloud Lifecycle Management with BMC Remedy OnDemand has been discontinued and will be removed fully in the next service pack release planned in 2018. BMC is no longer providing support for this integration.

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, maintenance releases, service packs, and patches. It also provides license entitlement information for the release.


Placing a watch on this page is a great way to stay informed of changes to this space.

The following updates have been added since the release of the space:




12 November, 2020Technical bulletin: Impact of Adobe Flash end of life on BMC Cloud Lifecycle ManagementDescribes the impact of Adobe Flash end of life on BMC Cloud Lifecycle Management.
October 29, 20194.6.07.003: Patch 3 for Service Pack 7Describes the updates available with BMC Cloud Lifecycle Management 4.6.07 Patch 3 (
July 16, 2019PatchesDescribes the updates available with BMC Cloud Lifecycle Management 4.6.07 Patch 2 (
March 15, 2019PatchesDescribes the updates available with BMC Cloud Lifecycle Management 4.6.07 Patch 1 (
October 24, 20184.6.07 enhancementsContains enhancements for OpenStack upgrade, Custom Operator Action, Azure SDK upgrade, Add Label to Disk feature, and more.
April 11, 2018PatchesDescribes the updates available with BMC Cloud Lifecycle Management 4.6.06 Patch 1 (
January 12, 20184.6.06 enhancementsContains enhancements for customization toolkit, day 2 customization, the Azure provider, and more.
March 17, 20174.6.05 enhancementsContains enhancements for installation (a new PreAnalyzer utility), the Azure provider, synchronizing migrated server infrastructure,and more.
March 9, 2017PatchesDescribes the updates available with BMC Cloud Lifecycle Management 4.6 SP4 Patch 1 (
March 6, 2017

Enabling SSL HTTPS


Previous versions of the topics for Linux and Windows SSL were difficult to navigate and potentially confusing. The topics have been reorganized into more logical groupings of steps. Particular procedures are now much easier to locate and to read. See the new reorganized topics:

January 24, 2017Task classDeleted the "Task search request" topic and references to csm/task/search in this documentation because the search API is not supported. The recommended API is Activity search request.
September 20, 20164.6.04 enhancementsContains enhancements for compliance job execution; AWS, Azure, and vCloud providers; BMC Remedy ITSM Foundation Integration; and API and SDK.
May 31, 20164.6.03 enhancementsContains enhancements for third-party provider integration, tenant management, troubleshooting, networking, APIs, and SDK commands.
April 7, 2016Using the BMC CLM ITSM Brownfield utilityDescribes the BMC CLM ITSM Brownfield utility that you can use to synchronize ITSM Foundation data. The BMC CLM ITSM Brownfield utility is available at Content pack enhancement).
February 22, 2016

Provisioning for AWS CloudFormation

Contains the process to set up and provision an AWS CloudFormation resource (4.6.01: Content pack enhancement).
February 12, 2016Configuring the My Cloud Services ConsoleDescribes how to configure the My Cloud Services console. Includes step-by-step video.
January 25, 2016

4.6.00 enhancements

Initial release of BMC Cloud Lifecycle Management 4.6. Includes What's New in 4.6 video.

For a more detailed look at the topics that have been updated recently, see Recently updated topics.

Getting started


Video >



Concepts, architecture, deployment, planning, and system requirements.



Information about installing the product and migrating product data.



Upgrade process, migration, and configuration.



Issues resolution, error messages, logs, and contacting Support.



Interface descriptions, using the product.

Administering the product


Security, system administration, maintenance, and network administration.



Development interfaces and toolkits.



Integrations with other products.
Frequently asked questions



This topic provides information that supplements the BMC Cloud Lifecycle Management documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Cloud Lifecycle Management documentation.

 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

4.6.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

 Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

  • The child topic for that service pack or patch under What's new
  • For issues corrected in the service pack or patch, sort the table in Known and corrected issues by the "Corrected in" column

Other information

Placed in context throughout this space, but listed and linked to in Release notes and notices

 Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On this information is delivered in an "Urgent issues" topic, under What's new. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

 Where do I find videos about BMC Cloud Lifecycle Management?

You can find a list of topics with videos at PDFs and videos.

 I’d like a PDF of just selected information. How can I do that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Top Knowledge Articles from BMC Customer Support

BMC Communites maintains a list of the top 10 Knowledge Articles (KAs) as recommended by the Customer Support team for BMC Cloud Lifecycle Management.

The KAs are selected by a combination of both the collective experience of the team and other quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.

See Top 10 Knowledge Articles for BMC Cloud Lifecycle Management on BMC Communities for the list.

Additional BMC Cloud Lifecycle Management information

Click the links in the following list to view product-specific documentation on the BMC Customer Support website:

Additional information for supporting products

You can also refer to the following online technical documentation links for the products that support BMC Cloud Lifecycle Management:

Related topic 

FAQs for the OpenStack Provider

PDFs and videos

This topic describes and links to PDFs and videos that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF. You can create a custom PDF for a specific topic, a topic and its children, or a group of topics with a specific label. For information about how you can export a custom PDF from this space, see Exporting to PDF and other formats.

Ready-made PDFs of this space

The following table provides ready-made PDFs that contain snapshots of the content in this space. Ready-made PDFs are created for new releases and service packs at the time of their release. Although these PDFs contain all topics, the content of some topics is better suited for online viewing.



The following lists link to topics that contain videos that supplement or replace the text-based documentation. (To see additional videos, go to BMCtv and BMC CLM How-to Videos Catalog on BMC Communities.)


Getting started



Configuring after installation






Requestable services (getting started)

Requestable services (administration)

Requestable services (advanced)

Tenants and users




PaaS provisioning

Amazon and VMware



BMC ZipKits for Cloud

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