BMC Cloud Lifecycle Management is a BMC solution that defines and manages the complete lifecycle of resources used by and provisioned into a cloud. It includes customer-facing service requests and a portal for your customers to virtually manage their cloud resources. This space contains documentation for the BMC Cloud Lifecycle Management product . For a list of the latest updates, see the Release notes and notices section below.
Release notes and notices
updated 17 Mar

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, maintenance releases, service packs, and patches. It also provides license entitlement information for the release.

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Placing a watch on this page is a great way to stay informed of changes to this space.

The following updates have been added since the release of the space:

Date

Title

Summary

March 17, 2017 4.6.05 enhancements Contains enhancements for installation (a new PreAnalyzer utility), the Azure provider, synchronizing migrated server infrastructure,and more.
March 9, 2017 Patches Describes the updates available with BMC Cloud Lifecycle Management 4.6 SP4 Patch 1 (4.6.04.001).
March 6, 2017

Enabling SSL HTTPS

 

Previous versions of the topics for Linux and Windows SSL were difficult to navigate and potentially confusing. The topics have been reorganized into more logical groupings of steps. Particular procedures are now much easier to locate and to read. See the new reorganized topics:

January 24, 2017 Task class Deleted the "Task search request" topic and references to csm/task/search in this documentation because the search API is not supported. The recommended API is Activity search request.
September 20, 2016 4.6.04 enhancements Contains enhancements for compliance job execution; AWS, Azure, and vCloud providers; BMC Remedy ITSM Foundation Integration; and API and SDK.
May 31, 2016 4.6.03 enhancements Contains enhancements for third-party provider integration, tenant management, troubleshooting, networking, APIs, and SDK commands.
April 7, 2016 Using the BMC CLM ITSM Brownfield utility Describes the BMC CLM ITSM Brownfield utility that you can use to synchronize ITSM Foundation data. The BMC CLM ITSM Brownfield utility is available at https://communities.bmc.com/docs/DOC-41578(4.6.02: Content pack enhancement).
February 22, 2016

Provisioning for AWS CloudFormation

Contains the process to set up and provision an AWS CloudFormation resource (4.6.01: Content pack enhancement).
February 12, 2016 Configuring the My Cloud Services Console Describes how to configure the My Cloud Services console. Includes step-by-step video.
January 25, 2016

4.6.00 enhancements

Initial release of BMC Cloud Lifecycle Management 4.6. Includes What's New in 4.6 video.
For a more detailed look at the topics that have been updated recently, see Recently updated topics.

Getting started

 

Video >

Planning

 

Concepts, architecture, deployment, planning, and system requirements.

Installing

 

Information about installing the product and migrating product data.

Upgrading

 

Upgrade process, migration, and configuration.

Troubleshooting

 

Issues resolution, error messages, logs, and contacting Support.

Using

 

Interface descriptions, using the product.

Administering the product

 

Security, system administration, maintenance, and network administration.

Developing

 

Development interfaces and toolkits.

Integrating

 

Integrations with other products.
Frequently asked questions

 

 

This topic provides information that supplements the BMC Cloud Lifecycle Management documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Cloud Lifecycle Management documentation.

  Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

4.6.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

  Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

  • The child topic for that service pack or patch under What's new
  • For issues corrected in the service pack or patch, sort the table in Known and corrected issues by the "Corrected in" column

Other information

Placed in context throughout this space, but listed and linked to in Release notes and notices

  Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com this information is delivered in an "Urgent issues" topic, under What's new. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

  Where do I find videos about BMC Cloud Lifecycle Management?

You can find a list of topics with videos at PDFs and videos.

  I’d like a PDF of just selected information. How can I do that?

From the Tools menu in the upper-right, select:

  • Export to Word to export the current page to Word format
  • Export to PDF to export the current page to PDF format
  • Export branch to PDF to export the current page and its child pages to PDF format

    PDF export


Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Top Knowledge Articles from BMC Customer Support

BMC Communites maintains a list of the top 10 Knowledge Articles (KAs) as recommended by the Customer Support team for BMC Cloud Lifecycle Management.

The KAs are selected by a combination of both the collective experience of the team and other quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.

See Top 10 Knowledge Articles for BMC Cloud Lifecycle Management on BMC Communities for the list.

Additional BMC Cloud Lifecycle Management information

Click the links in the following list to view product-specific documentation on the BMC Customer Support website:

Additional information for supporting products

You can also refer to the following online technical documentation links for the products that support BMC Cloud Lifecycle Management:

Related topic 

FAQs for the OpenStack Provider

PDFs and videos

This topic describes and links to PDFs and videos that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF. You can create a custom PDF for a specific topic, a topic and its children, or a group of topics with a specific label. For information about how you can export a custom PDF from this space, see Exporting to PDF and other formats.

Ready-made PDFs of this space

 

Videos

 

The following lists link to topics that contain videos that supplement or replace the text-based documentation. (To see additional videos, go to BMCtv and BMC CLM How-to Videos Catalog on BMC Communities.)

Category Topic
Home

Release notes and notices

Getting started

Planning

Installing

Configuring after installation

Integrating

Using

Administering

Workspaces

Resources

Requestable services (getting started)

Requestable services (administration)

Requestable services (advanced)

Tenants and users

Tags

Monitoring

Networking

PaaS provisioning

Amazon and VMware

Developing

Troubleshooting

BMC ZipKits for Cloud

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