Managing servers in a service

Use this topic to help you manage the servers that were provisioned as part of your services.

Viewing and modifying server configuration

The Configuration page includes summary information about the server, including its status, advanced configuration options, the technical owner, the date the server was provisioned, its server group, and its hardware architecture. 

To open the Configuration page, go to the Servers view of the Resource List page on the My Resources tab, and click a server name. (Servers that are not finished provisioning cannot be opened.) You can then complete the following actions for the server from the Actions links on the left side of the window.

When an operation is in progress on a server, a Pending Action message appears, and all actions for the server are disabled until the operation finishes.

Alternatively, you can perform actions directly from the Resource List:

1. Under the Resource Type section, click Servers.
   The table lists all of your servers.
2. Select the check box next to one or more servers.
3. From the Actions menu, select an action, for example, Shutdown Server. 

Adding post-provisioning options

On the Configuration page, you can also modify the server with any post-provisioning options that your administrator has defined. For example, you can add a disk to a server. When you modify the configuration of a server, the Configuration page is updated and displays the modifications at the top as well as the updates to the estimated cost and quota. 

To remove a modification, click  next to the modification name. When you are finished with your modifications, click Submit Changes.

Any option sets that a cloud administrator has defined are listed in the Advanced Configuration section. Click an option name in this section. Then, a Modifications View opens where you can select a choice to modify the server.

To attach storage to a server

If the cloud administrator has configured the service to allow more storage, you can attach more storage to a server provisioned as part of a service.

1. Open the Configuration page for the server to which you want to attach storage.
2. In the Network Storage section, click Add Network Storage.
   
   The Attach Disk(s) window opens, listing the storage options available to you.
   
3. Select a storage option.
   If you select a network attached storage (NAS) storage option, also enter information required for that selection:
   • User Name—Your domain (Active Directory) user name
   • Password—Your domain (Active Directory) password
   • Mount Point—UNIX mount path or Microsoft Windows drive letter that you want to use for the storage
4. Click Attach.

To detach storage from a server

1. Open the Configuration page for the server from which you want to detach storage.
2. In the Network Storage section, click the X icon next to the storage you want to remove.
   
3. In the Detach Network Storage dialog box, click Yes.

To add a NIC to a server

If the cloud administrator has configured the service to allow multiple network interface cards (NICs), you can add them by using the server configuration screen.

1. Open the Configuration page for the server for which you want to add a NIC.
2. In the Network section, click Add NICs.
3. Select a NIC from the drop-down field, and then click OK.
   
   
   The Configuration page updates to include your modification and its estimated cost.
4. Click Submit Changes.
5. In the Submit Changes confirmation box, click Yes.

To remove a NIC from a server

1. Open the Configuration page for the server from which you want to remove a NIC.
2. In the Network section, click the X icon for the NIC that you want to remove.
   
3. In the confirmation dialog box, click OK.

To resize an existing disk for a server

If your administrator has defined an option to allow disk resizing, you can resize the local or system disks that are associated with existing VMware server after the server is provisioned.

1. Open the Configuration page for the server that has the disk you want to resize.
2. In the Hardware section, use the slider to increase the size of a disk.
   The Configuration page is updated to include your modification and its estimated cost.
3. Click Submit Changes.
4. In the Submit Changes confirmation box, click Yes.

Viewing server activity

The Activity Log section shows all of the activities for the server.

1. Go to the Servers view of the Resource List page on the My Resources tab, and click a server name. (Servers that are not finished provisioning cannot be opened.)
2. Click Activity Log.
   
3. (Optional) From the Filter list, select the types of activities that you want displayed:
   • Completed Successfully
   • Failed
   • In Progress
   • Modified by User
   • Monitoring Rule Triggered
4. To display detailed information about the activity, click More.
   
    

For more information, see Using the Activity Log.

Synchronizing servers

You can synchronize data for servers to ensure that you are always working with current data. For example, suppose that a cloud service provider uses both BMC Cloud Lifecycle Management and VMware vCloud Director to provide cloud services to its customers. The cloud administrator might change the virtual machine configuration (for example, power on, power off, add or remove CPU, add or remove memory, or update operating system (OS) patches or disks) from the VMware vCenter portal. By synchronizing the server, you ensure that those updates are visible in the BMC My Cloud Services console.

When you synchronize a server, the following properties are updated:

• CPU
• Memory
• Power state
• OS information
• Disk Information (including a change to the target datastore)
• IP address (only DHCP or dynamic IP address)

Considerations when synchronizing a service instance

• The synchronization of operating systems is supported only if the actual server is powered on.
• The operating system manufacturer, minor version, and patch level are synchronized for non-Linux/AIX guests only (that is, Microsoft Windows platforms only).
• Virtual cluster/virtual host/virtual resource pools are synchronized for VMware only.
• The virtualization platforms supported are VMware, vCloud, Amazon EC2, Hyper-V, IBM, and Citrix XenServer.
• When you delete a server from BMC Cloud Lifecycle Management and synchronize, the server is deleted and is no longer available in the My Cloud Services console. If the server is deleted outside of BMC Cloud Lifecycle Management and you perform a synchronize operation on the service, the service is synchronized accordingly.

To synchronize a server

1. Open the Configuration page for the server.
2. Click Synchronize from the Actions section.

Related topics

Requesting cloud services

Managing cloud resources

Refreshing IP addresses when you refresh a server