Adding the vCenter server to BMC Server Automation

The following sections provide instructions for adding a VMware vSphere environment to BMC Server Automation:

Before you begin

Ensure that your environment meets the following requirements.

System requirements


The following list of VMware vCenter and vSphere supported versions applies to BMC Cloud Lifecycle Management 4.x and BMC Server Automation 8.5.x.  But even though BMC does not automatically certify newer versions of vCenter and vSphere, BMC does support customers running these newer versions as long as backward-compatibility is guaranteed. For more information, review Component BMC product service pack and patch levels.

To employ BMC Server Automation in a VMware vSphere virtual environment, your environment must have the following minimum configuration:

  • VMware vSphere Web Services SDK
  • VMware tools must be installed on all VMware templates. These tools are used to apply configuration settings to new guest VMs as a part of the provisioning process. 
  • If you are provisioning Windows Server 2003 machines and want to let the Virtual Center perform sysprep activities, copy sysprep to the Virtual Center server. This is not required for Windows 2008, as the Windows 2008 operating system already includes sysprep.
  • The version of the BMC Server Automation RSCD agent installed on the vCenter server or AMO proxy must match the version of the Application Server.

The following VMware versions are supported:

  • ESX Host - Supports versions 3.5, 4.0, 4i, 4.1, 4.1i, 5.0i, 5.1i, 5.5i
  • vCenter Server - Supports vSphere versions 4.0, 4.1, 5.0, 5.1, 5.5

For more information, see Supported platforms for version 8.6.

Access and privileges

The following sections note the access and privilege requirements for implementing BMC Server Automation in a VMware environment:

Application Server access

The Application Server requires access to the web service on the target (the vCenter server).

Required agent privileges

The agent requires administrative privileges. Open the c:\windows\rsc\exports file and edit the permissions. Ensure that the permissions in the Exports file follow the permissions guidelines you are using in regards to exports or usersor users.local files.

Required vCenter user privileges

BMC Server Automation requires (at a minimum) that the vCenter user has the specific privileges listed in the following table:

Type of privilege

VMware Resource Privilege Name


  • Allocate space
  • Browse datastore
Datastore cluster
  • Configure a datatstore cluster (required for vCenter version 5.x)

Distributed Virtual Switch

  • Create distributed virtual switch
dvPort Group
  • Create
  • Delete
  • Modify
  • Policy Operation

Host Local Operations

  • Create virtual machine
  • Reconfigure virtual machine


  • Assign network
  • Configure


  • Assign virtual machine to resource pool

The following permissions are required for deploying the VM directly on the Cluster and Host

  • Assign virtual machine to Cluster
  • Assign virtual machine to Host

Virtual Machine Configuration

Select all of the privileges for this category.

 Click here to see the full list.

Add existing disk
Add new disk
Add or remove device
Change CPU count
Change resource
Configure managedBy
Disk change tracking
Display connection settings
Extend virtual disk
Host USB device
Modify device settings
Query Fault Tolerance compatibility
Query unowned files
Raw device
Reload from path
Remove disk
Reset guest information
Set annotation
Swapfile placement
Unlock virtual machine
Upgrade virtual machine compatibility

Virtual Machine Interaction

  • Device connection
  • Power Off
  • Power On
  • Reset
  • Suspend

Virtual Machine Inventory

  • Create from existing
  • Create new
  • Move
  • Remove

You can create a virtual machine support in:

  • A destination folder of virtual machines in the datacenter,
  • A folder containing a datacenter,
  • The datacenter, if you do not use folder-based organization.
    This is crucial for any virtual machine creation.

Virtual Machine Provisioning

  • Customize
  • Deploy template
  • Read customization specification
  • Clone Virtual Machine
  • Clone template

Virtual Machine State

  • Create snapshot

To add the vCenter server to BMC Server Automation

To set up a VMware environment for management by BMC Server Automation, you can choose between two methods for adding a vCenter server:

Related BMC Communites videos

The following BMC Communities video series describes the changes required when you replace a VMware vCenter server. This video (Part 2) discusses how to update the associated cloud classes. Part 1 discusses BMC Server Automation configuration.

Changes Required When Replacing a vCenter Server (Part 1) (5:22):

Changes Required When Replacing a vCenter Server (Part 2) (4:43):

Related BMC Communities blog entry

The following link provides supplemental information available from a blog entry in BMC Cloud Lifecycle Management Communities:

The Pulse: Configurations when switching to new vCenter server

This blog entry provides information to help you configure your existing BMC Cloud Lifecycle Management stack when you introduce a new vCenter server while keeping the naming convention, for Clusters and Data-stores the same.

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