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Component BMC product service pack and patch levels

This topic shows the service pack and patch levels for the products in the BMC Cloud Lifecycle Management solution. To download the latest patches, visit the BMC Electronic Product Distribution website. Contact BMC Software Customer Support to obtain any hotfixes.

For a list of supported platforms for the BMC Cloud Lifecycle Management solution, use the BMC Solution and Product Availability and Compatibility Utility available on the BMC Support site at http://www.bmc.com/support.

Installed component product versions


Refer to Required 4.5 hotfixes if you need additional capabilities that are included in the product after the release of version 4.5.00.

Required products

Version in 4.5 installer

BMC Atrium Core


BMC Atrium Core Web Registry


BMC Atrium Orchestrator Content
(cloud-specific content)

4.5.00 (20.14.02)

BMC Atrium Orchestrator Platform, including:

  • BMC Atrium Orchestrator – Configuration Distribution Peer
  • BMC Atrium Orchestrator – Configuration Distribution Peer (High Availability)

BMC Network Automation, including:

  • (Optional) BMC Network Automation – Device Agent

BMC Server Automation, including:

  • BMC Server Automation – Application Server and Console
  • BMC Server Automation – Virtual Center Agent (installed manually)
  • (Optional) BMC Server Automation – PXE Server
  • (Optional) BMC Server Automation – File Server

BMC Remedy Action Request System


BMC Remedy Mid Tier


BMC Remedy Service Request Management


BMC Cloud Lifecycle Management, including:

  • Cloud Database Extensions
  • Cloud Platform Manager
  • Cloud Portal AR Extensions

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Required hotfixes for BMC Cloud Lifecycle Management

Required 4.5 hotfixes

Apply the following hotfixes after you install or upgrade version 4.5.00:

  • 1088– This hotfix provides missing files necessary for using a currency other than USD.
  • 00011110 –you have BM TrueSghtapacity Optimization deployed in your environment.
  • 000090568 – This hotfix is required when Platform Manager is running on SSL and the Restart All Components option is not available in the CLM Self Checker.
  • 000107881 – This hotfix is required for all BMC Cloud Lifecycle Management deployments.

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Certified versions for compatible products

This section lists the versions of products officially certified by BMC Software to work with the required BMC Cloud Lifecycle Management components. 


Version 4.5

BMC Server Automation8.8.00
BMC Network Automation
  • 8.7.00 + HF 31
  •  + HF4
BMC Atrium Orchestrator Platform7.8.00

BMC TrueSight Capacity Optimization (BCO)

10.0 + zip file from Knowledge Article 000111140

BMC Database Automation (BDA)8.6.00
BMC Remedy Change Management8.1.01
BMC TrueSight Operations Management/BMC TrueSight Infrastructure Management9.6


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