BMC Cloud Lifecycle Management is a BMC solution that defines and manages the complete lifecycle of resources used by and provisioned into a cloud. It includes customer-facing service requests and a portal for your customers to virtually manage their cloud resources. This space contains documentation for the BMC Cloud Lifecycle Management product. For a list of the latest updates, see the Release notes and notices section below.
Release notes and notices
updated 28 Sep


Support for integrating BMC Cloud Lifecycle Management with BMC Remedy OnDemand has been discontinued and will be removed fully in the next service pack release planned in 2018. BMC is no longer providing support for this integration.

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, maintenance releases, service packs, and patches. It also provides license entitlement information for the release.


Placing a watch on this page is a great way to stay informed of changes to this space.

The following updates have been added since the release of the space:




January 24, 2017Task classDeleted the "Task search request" topic and references to csm/task/search in this documentation because the search API is not supported. The recommended API is Activity search request.
February 12, 2016Configuring the My Cloud Services ConsoleDescribes how to configure the My Cloud Services console. Includes step-by-step video.
February 11, 2016PatchesContains the updates, corrected issues, and installation-related information for Patch 3, which is an aggregate of the earlier patches and Patch 3 fixes.
November 23, 2015PatchesContains the updates, corrected issues, and installation-related information for Patch 2, which is an aggregate of Patch 1 and Patch 2 fixes.
September 29, 20154.5.00.001: Patch 1 for version 4.5.00Contains the updates, corrected issues, and installation-related information.
September 1, 2015Installing Small Deployment Windows for version 4.5New video series on installing the Windows Small Deployment in BMC Cloud Lifecycle Management.
September 1, 2015

Configuring end-user Option Choices in service blueprints

Configuring a resize disk option choice

New videos about options in service requests.
August 25, 2015Synchronize Virtual Cluster or SOI causes VMs to be decommissionedFlash notification about not performing a Synchronize Virtual Cluster or SOI operation on BMC Cloud Lifecycle Management 4.5.00 if the BMC BladeLogic RSCD agent on the vCenter is not appropriately sized.
August 19, 2015PaaS provisioningNew video about PaaS provisioning.
August 12, 2015

Configuring service blueprint parameters

Monitoring service performance

New videos about parameters and performance.
August 10, 2015

Working with the eZDeploy utility

New video that describes the eZDeploy utility, its benefits, and limitations, and how you can download it from BMC Communities.
August 7, 2015

Customizing the Cart Checkout page

Customizing the Catalog service details page

New videos about customizing the My Cloud Services Console.
August 3, 2015Localizing the My Cloud Services consoleNew topic that describes how to localize the new 4.5 My Cloud Services console.
July 30, 2015Using CLM applications with third-party Certification Authority certificates
  • New topic that describes how to install and configure products with third-party certificates (for example, Symantec or GoDaddy).
  • Includes three new videos with detailed conceptual information and step-by-step instructions on how to use third-party CA certificates.
July 21, 2015Managing the team for a serviceNew video that describes how to manage a team for a service.
July 9, 2015Monitoring BMC Cloud Lifecycle Management health with the CLM Self CheckerNew video that demonstrates how to get started with the CLM Self Checker
June 29, 2015Service Catalog options and option choicesNew video that describes how you can add options to service offerings
June 29, 2015Service Catalog workspace overviewNew video that provides an overview of the Service Catalog workspace
June 15, 2015New videos that describe a summary of the integration process
June 10, 2015Consolidated Linux and Windows system requirements into two topics

May 7, 2015

BMC Cloud Lifecycle Management 4.5

Initial release of BMC Cloud Lifecycle Management 4.5

For a more detailed look at the topics that have been updated recently, see Recently updated topics.

Getting started


Video >



Concepts, architecture, deployment, planning, and system requirements.



Information about installing the product and migrating product data.



Upgrade process, migration, and configuration.



Issues resolution, error messages, logs, and contacting Support.



Interface descriptions, using the product.

Administering the product


Security, system administration, maintenance, and network administration.



Development interfaces and toolkits.



Integrations with other products.
Frequently asked questions



This topic provides information that supplements the BMC Cloud Lifecycle Management documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Cloud Lifecycle Management documentation.

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

4.5.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

  • The child topic for that service pack or patch under What's new
  • For issues corrected in the service pack or patch, sort the table in Known and corrected issues by the "Corrected in" column

Other information

Placed in context throughout this space, but listed and linked to in Release notes and notices

Flashes contained urgent information about product issues and are delivered after a product is released. On this information is delivered in an "Urgent issues" topic, under What's new. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

You can find a list of topics with videos at PDFs and videos.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Top Knowledge Articles from BMC Customer Support

BMC Communites maintains a list of the top 10 Knowledge Articles (KAs) as recommended by the Customer Support team for BMC Cloud Lifecycle Management.

The KAs are selected by a combination of both the collective experience of the team and other quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.

See Top 10 Knowledge Articles for BMC Cloud Lifecycle Management on BMC Communities for the list.

Additional BMC Cloud Lifecycle Management information

Click the links in the following list to view product-specific documentation on the BMC Customer Support website:

Additional information for supporting products

You can also refer to the following online technical documentation links for the products that support BMC Cloud Lifecycle Management:

Related topic 

FAQs for the OpenStack Provider

PDFs and videos


Support for integrating BMC Cloud Lifecycle Management with BMC Remedy OnDemand has been discontinued and will be removed fully in the next service pack release planned in 2018. BMC is no longer providing support for this integration.

This topic describes and links to PDFs and videos that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF. You can create a custom PDF for a specific topic, a topic and its children, or a group of topics with a specific label. For information about how you can export a custom PDF from this space, see Exporting to PDF and other formats.

Ready-made PDFs of this space

or register to view this page.



The following lists link to topics that contain videos that supplement or replace the text-based documentation. (To see additional videos, go to BMCtv and BMC CLM How-to Videos Catalog on BMC Communities.)


Release notes and notices

Getting started



Configuring after installation






Requestable services (getting started)

Requestable services (administration)

Requestable services (advanced)

Tenants and users




PaaS provisioning

Amazon and VMware



BMC ZipKits for Cloud

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