Base product versions and compatibility for upgrade
The following tables list the minimum version requirement for each product and the version each product is upgraded to when you upgrade the BMC Cloud Lifecycle Management solution.
Note
BMC does not automatically certify newer versions of compatible products like VMWare vSphere, Oracle, SQL Server, Linux, and so on. However, BMC does support customers running newer versions of these products as long as backward-compatibility is guaranteed. For more information about compatible products, see the Compatibility Matrix, located in the BMC Cloud Lifecycle Management compatibility section of the Product Availability and Compatibility site at http://www.bmc.com/support.
The tables also describe whether a product is backward compatible. When a product is backward compatible, it means that you can directly upgrade the product in your 2.1 production environment, without having to move it to a staging environment.
Before you begin
Review Component BMC product service pack and patch levels to see the service pack and patch levels for the products in the BMC Cloud Lifecycle Management solution.
BMC product versions for Cloud 4.x
Product | Minimum version required for upgrade | Version upgraded to in Cloud 4.x | Is Backward compatible? |
|---|---|---|---|
BMC Remedy AR System Server and BMC Remedy Mid Tier | 7.6.04 SP1 | 8.1.01 | Yes |
BMC Server Automation | 8.1.02 Patch 001 | 8.5.01 | Yes |
BMC Network Automation | 8.1.02 | 8.5.01 |
|
BMC Atrium Orchestrator | 7.6.01.04 | 7.6.03 | Yes |
BMC Atrium Orchestrator Content | 7.6.05 | 20.12.04 | No |
BMC Service Request Management | 7.6.04 SP1 | 8.1.01 | No |
BMC Atrium Core Web Services | 7.6.04 SP2 | 8.1.01 | No |
BMC Atrium Core | 7.6.04 SP2 | 8.1.01 | No |
| Atrium Integrator | Not applicable for 2.1.00. | 8.1.01 |
|
PXE Server | 8.1.02 Patch 001 | 8.5.01 | No |
Cloud Portal AR Extensions | 2.1.00 | 4.1.00 | No |
Cloud Platform Manager | 2.1.00 | 4.1.00 | No |
Cloud Database Extensions | 2.1.00 | 4.1.00 | No |
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