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Sharing services with other users

If you are a service offering instance owner, you can share the service offering instance with cloud users in your tenant to enable access to commonly required service offering instances. When you share service offering instances among cloud users, they get the privileges to perform all the actions, such as startingstopping, or decommissioning services. When a service offering instance is shared, quota is not affected and neither shared with other cloud users. 

Notes

  • You can share a service only if it is in a running or stopped state.
  • If a cloud administrator transfers a shared service offering instance to a cloud user in a different tenant, the service instance is no longer shared with the users in the current tenant. This occurs in case of PAAS service offering instances too.
  • If a service offering instance is shared with you, you cannot share the service instance further.

This topic describes how to share a service offering instance from the BMC Cloud Lifecycle Management - Administration Console with a cloud user or group of users.

To share service offering instances with users

  1. From the list of services in the My Services tab of the My Cloud Services Console, select the service offering instance that you want to share and do one of the following:
    • Click Share Service 
      The details of the service offering and the list of users with whom the service is already shared are displayed. 
    • Right-click the service offering instance and from the context menu select Service > Share Service.
    • Click the Operator Action icon and select Share Service.
  2. On the Share Service dialog box, click Add User (s) 
    The following figure displays how to add the users. 
     
  3. In the User Search dialog box, click Search to view the list of users in the tenant.  
  4. Select the user with whom you want to share the service. 
    Press CTRL and use the mouse cursor to select multiple users.  
  5. Click OK to add the user.
    The Share Service dialog box is displayed. The status of the users is shown as Add.
    (Optional) To remain on the User Search dialog box, and to add more users from the list, select a user and click Apply
    (Optional) To return to the Share Service dialog box, click Close. 

    The list of users with whom you want to share the SOI is displayed. 
     
  6. Click Save

To search and add more users to the list

  1. If you want to add more users to the list, click Apply
    The current selected user is added and the User Search dialog box is refreshed to reflect the rest of the users. You can search for another user. 
  2. Select another user and click OK
    The status of the user is displayed as Add.
  3. Click Save

To remove users from the list

  1. Select the user from the shared user list and click Remove User 
    The status of the user is displayed as Remove

  2. (Optional) To cancel the removal of the user, click Cancel Removal 
    The status of the user changes to the original state, which can be 
    Add or Shared. The status of the user with whom the service offering instance is already shared is displayed as Shared

    Note

    The Cancel Removal button is enabled only when you select the Remove user status.

  3. Click Save

To verify that the service is shared

You can verify that the service is shared successfully by using the following methods:

  • On the Service Instances pane, click the Activities tab to view the status of the action. 
  • In the Services area, verify the status of the service instance. 
    When you click any service instance on the My Services tab, the Service Component Information pane displays the list of users with whom the service is shared.  

Related topics

Cloud administrator
Creating cloud services

Related BMC Communities blog entry

The following link provides supplemental information available from a blog entry in BMC Cloud Lifecycle Management Communities:

The Pulse: Insights of “Share Services” feature in BMC Cloud Lifecycle Management 4.x

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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