Meeting requirements for Linux product hosts

This topic lists the hardware and software requirements, and the tasks that you must perform before you install the BMC Cloud Lifecycle Management solution on Linux. The requirements outlined in this topic apply to all deployment types. For more information about product-specific hardware requirements per deployment type, see Deployment architecture.

This topic contains the following sections:

Requirements for installing all Linux product hosts

1. Set the same system time on the installer host and all the product hosts, for example, Pacific Standard Time. 

2. Ensure that the BMC Server Automation Remote Server Call Daemon (RSCD) Agent is not installed on any target host. 

    Click here to review the steps.

   1. Go to /opt/bmc/BladeLogic/NSH/NSH. or /opt/bmc/Planner/NSH.
   2. Type the command ./Uninstall and follow the uninstallation process.
   3. Go to /opt/bmc/bladelogic directory and delete the RSCD folder (if it exists).
   4. Manually delete the /usr/lib/rsc folder and the /etc/rsc folder (if it exists).
   5. Reboot the machine after you have completed the cleanup.

   For more information, see the Uninstalling other components on UNIX and Linux topic in the BMC Server Automation online technical documentation..

3. Install a web browser on any host on which you want to access the mid tier. In addition, install a browser on the installer host so that you can access the online help.
   For more information about the version of web browsers to install, see http://www.bmc.com/support.

4. For products that require an Oracle client, you must install the following packages:
   
   

    Click here for a list of the packages required for Red Hat Linux 6.x or Red Hat Linux 5.5.

   Packages required for Red Hat Linux 6.x

   • unixODBC-devel-2.2.14-11.el6.x86_64

   • unixODBC-devel-2.2.14-11.el6.i686

   • unixODBC-2.2.14-11.el6.i686

   • unixODBC-2.2.14-11.el6.x86_64

   • glibc-devel-2.12-1.47.el6_2.12.x86_64

   • glibc-devel-2.12-1.47.el6.i686

   • libstdc++.so.5 libgcc_s.so.1

   Packages required for Red Hat Linux 5.5

   • compat-libstdc++-33-3.2.3-61

   • elfutils-libelf-devel-0.137-3.el5
   • elfutils-libelf-devel-static-0.137-3.el5
   • libaio-devel-0.3.106-5  (64-bit  and 32-bit)
   • libgcc-4.1.2-50.el5
   • libstdc++-devel-4.1.2-50.el5
   • unixODBC-2.2.11-7.1 (32-bit)
   • unixODBC-devel-2.2.11-7.1 (32-bit)
   • gcc-4.1.2-50.el5.x86_64
   • glibc-devel-2.5-58.i386
   • glibc-devel-2.5-58.x86_64
   • glibc-headers-2.5-58.x86_64
   • kernel-headers-2.6.18-238.el5.x86_64
   • glibc-2.5-58.i686
   • glibc-2.5-58.x86_64
   • gcc-c++-4.1.2-50.el5.x86_64
   • libstdc++.so.5 libgcc_s.so.1
   • sysstat-7.0.2

   All the packages listed are required for an Oracle client.

5. Install the following packages on your Cloud Portal and Database, Atrium Core Web Registry, BMC Server Automation, and BMC Network Automation product hosts:
   
   1.  Install the following 32-bit RPM packages:

      • unixODBC-devel-2.2.11-7.1

      • unixODBC-2.2.11-7.1

      • libX11-1.3-2.el6.i686.rpm

      • libXau-1.0.5-1.el6.i686.rpm

      • libxcb-1.5-1.el6.i686.rpm

      • libXext-1.1-3.el6.i686.rpm

      • libXi-1.3-3.el6.i686.rpm

      • libXtst-1.0.99.2-3.el6.i686.rpm

      • libXp-1.0.0-15.1.el6.i686.rpm

      • libstdc++-4.4.4-13.el6.i686.rpm

      • openssl-1.0.0-4.el6.i686.rpm

      • libgssglue-0.1-8.1.el6.i686.rpm

      • krb5-libs-1.8.2-3.el6.i686.rpm

      • libcom_err-1.41.12-3.el6.i686.rpm

      • keyutils-libs-1.4-1.el6.i686.rpm

      • libselinux-2.0.94-2.el6.i686.rpm

      • zlib-1.2.3-25.el6.i686.rpm

      • libidn-1.18-2.el6.i686.rpm

      • libcap-2.16-5.2.el6.i686.rpm

      • libattr-2.4.44-4.el6.i686.rpm

      • Linux-PAM (Pluggable Authentication Modules for Linux) RPM

   2. Install the following 64-bit RPM packages:

      • elfutils-libelf-devel-0.137-3.el5

      • elfutils-libelf-devel-static-0.137-3.el5

      • libaio-devel-0.3.106-5

      • libgcc-4.1.2-50.el5

      • libstdc++-devel-4.1.2-50.el5

      • unixODBC-2.2.11-7.1

      • unixODBC-devel-2.2.11-7.1

      • gcc-4.1.2-50.el5.x86_64

      • glibc-devel-2.5-58.i386

      • glibc-devel-2.5-58.x86_64

      • glibc-headers-2.5-58.x86_64

      • kernel-headers-2.6.18-238.el5.x86_64

      • glibc-2.5-58.i686

      • glibc-2.5-58.x86_64

      • glibc-common-2.5-58.x86_64

      • gcc-c++-4.1.2-50.el5.x86_64

      • sysstat-7.0.2

      • compat-libstdc++-33-3.2.3-69.el6.i686.rpm

      • libstdc++.so.5 (under /usr/lib)
      • libtermcap.so.2
      • libstdc++-4.4.4-13.el6.i686.rpm
      • openssl-1.0.0-4.el6.i686.rpm
      • libgssglue-0.1-8.1.el6.i686.rpm
      • krb5-libs-1.8.2-3.el6.i686.rpm
      • libcom_err-1.41.12-3.el6.i686.rpm
      • keyutils-libs-1.4-1.el6.i686.rpm
      • libselinux-2.0.94-2.el6.i686.rpm
      • zlib-1.2.3-25.el6.i686.rpm
      • libidn-1.18-2.el6.i686.rpm
      • libcap-2.16-5.2.el6.i686.rpm
      • libattr-2.4.44-4.el6.i686.rpm
      • Linux-PAM (Pluggable Authentication Modules for Linux) RPM
   3. To ensure that the BMC Remedy AR System services start, install the compat-libstdc++-33-3.2.3-69.el6.i686.rpm RPM package.
   4. To ensure that the RSCD Agent installs properly, install the libtermcap-2.0.8-49.el6.x86_64.rpm package.

   5. From the /usr/lib folder, verify that the libstdc++.so.5 library exists. Install the library if it does not exist.

   6. Start the rpcbind process with the -i option on Cloud Portal and Database host before installing to avoid install failures:

      # service rpcbind stop
      # rpcbind -i
      # service rpcbind status

   7. To verify if the RPM is installed, enter the following command:

      rpm -ql package
      rpm -ql compat-libstdc++-33-3.2.3-69.el6.i686.rpm

    
6. (Optional) Install SAP BusinessObjects XI R 3.1 SP2 for reporting purposes.

BMC Remedy product requirements

This section lists the product-specific requirements for the BMC Remedy products.

BMC AR System Server – Cloud Portal and Database – Primary

BMC Remedy Mid Tier

BMC AR System Server – Cloud Portal and Database – Secondary

BMC Atrium Core Web Registry requirements

BMC Server Automation product requirements

This section lists the product-specific requirements for the BMC Server Automation products.

BMC Server Automation – Application Server & Console

(Optional) PXE Server 

(Optional) BMC Server Automation – Advanced Repeater 

BMC Server Automation – Multiple Application Server (MAS)

(Optional) BMC Server Automation – File Server  

BMC Server Automation – Remote System Call Daemon (RSCD) Agent

BMC Atrium Orchestrator product requirements

This section lists the product-specific requirements for the BMC Atrium Orchestrator products.

BMC Atrium Orchestrator – Configuration Distribution Peer

BMC Atrium Orchestrator – Configuration Distribution Peer (HA)

BMC Network Automation product requirements

This section lists the product-specific requirements for the BMC Network Automation products.

BMC Network Automation

BMC Network Automation – Device Agent

BMC Cloud Lifecycle Management requirements

This section lists the product-specific requirements for the BMC Cloud Lifecycle Management components.

Cloud Database Extensions

Cloud Platform Manager

Cloud Portal AR Extensions – Primary

Cloud Portal AR Extensions – Secondary

Related topics

To understand the complete requirements for each product in the solution, review the following topics:

• Deployment architecture and sizing guidelines
• Database requirements
• Installer host requirements
• Pre-installation tasks
• For installing Java products, see the Oracle Java Archive page on the Oracle website.http://java.sun.com/products/archive/j2se/6u20/index.html
• For more information about compatible products, see the Compatibility Matrix, located in the BMC Cloud Lifecycle Management compatibility section of the Product Availability and Compatibility site athttp://www.bmc.com/support.