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Prerequisites for installation, installation order, and product dependencies

This section describes the prerequisites that you must perform before you install your BMC Cloud Lifecycle Management solution. In this section, the following topics are provided:

Oracle JRE requirements

 

When the product installation or upgrade requires the 64-bit Oracle JRE as a prerequisite, you cannot substitute the OpenJDK version. Before you start:

  1. Check the Java version installed on your host.
  2. If the OpenJDK is installed, uninstall it and replace it with 64-bit Oracle JRE 1.7 or later. 
  3. If you removed the OpenJDK and installed the Oracle JRE, verify that the environment variables are properly set to reflect the new JRE version. 

Installation order and product dependencies

Install the products of the BMC Cloud Lifecycle Management solution in the order shown in this topic. Some products in the solution depend on other products being installed first, and products are enabled for installation based on their dependencies. For example, the Cloud Database Extensions installation field is enabled when you provide a host name during the BMC AR System Server - Cloud Portal and Database - Primary installation.

1. BMC AR System Server - Cloud Portal and Database - Primary

2. BMC Remedy Mid Tier

3. BMC Atrium Core Web Registry

4. BMC Server Automation - File Server  

5. BMC Server Automation - App Server and Console

6. BMC Server Automation - Multiple App Server (MAS) (Optional)  

7. BMC Atrium Orchestrator - Configuration Distribution Peer

8. BMC Atrium Orchestrator - Configuration Distribution Peer (HA) (Optional)

9. BMC Network Automation

10. Cloud Database Extensions

11. Cloud Platform Manager

12. Cloud Portal AR Extensions - Primary

13. BMC AR System Server - Cloud Portal and Database - Secondary (Optional)

14. Cloud Portal AR Extensions - Secondary

15. PXE Server (Optional)  

16. BMC Server Automation - Advanced Repeater (Optional)  

17. BMC Network Automation - Device Agent (Optional)  

When you launch the BMC Cloud Lifecycle Management Installer, it validates the products that you select for installation and verifies their dependencies. If you choose to install a product that has a dependency, the installer instructs you to first install its dependency. For example, you are prompted to install BMC Atrium Orchestrator  - Server before you install Cloud Platform Manager. The following figure illustrates the installation order when you install the Small Deployment Type:

As shown in this example, you can enter all the target hosts before you start installation. Only required products were selected. If necessary, you can install products in multiple sessions.

ProductNotes

BMC AR System Server - Cloud Portal and Database - Primary

Installs modified version of BMC Remedy ITSM Suite Preconfigured Stack that installs BMC Remedy AR System server, BMC Mid Tier, BMC Atrium Core CMDB with related products, and BMC Server Request Management.

After installation, modify ar.conf/ar.cfg (by default, located in<AR_Install_Dir>/conf) by setting CMDB-Inline-Normalization to F.

For more information, see installation recommendations

AR System Mid Tier

AR System Mid Tier is already installed with BMC AR System Server - Cloud Portal and Database - Primary for all deployment types. To improve performance for the small, medium, and large deployments, install AR System Mid Tier on a separate host.

Note: For small, medium, and large deployment types, the mid tier service is stopped by default after installation.

AR System Mid Tier depends upon the BMC AR System Server - Cloud Portal and Database -Primary.

Atrium Core - Web Registry Components

To avoid installation issues with this product, do not install it on the same hosts as BMC AR System Server - Cloud Portal and Database - Primary or BMC Remedy Mid Tier.

(Optional) BMC Server Automation - File Server

To improve performance, install the file server on a separate host. This product installation has no dependencies.

Note: If the file server is a remote file server (not installed on the same host as the BMC Server Automation - App Server & Console), install it before you install BMC Server Automation - App Server & Console.

BMC Server Automation - App Server & Console

Install the primary application server and Automation Console. This installation creates two application instances: one configuration server and one job server. This product depends on BMC AR System Server - Cloud Portal and Database - Primary. If you plan to install BMC Server Automation - File Server on a separate host, install it before installing BMC Server Automation - App Server & Console.

Note: Ensure that you use the host name when installing BMC Server Automation instead of using the fully qualified domain name (FQDN). Otherwise, the domain name is truncated due to the character limit.

(Optional) BMC Server Automation - Multiple App Server (MAS)

Install this product on secondary computer to provide multiple Application Server (MAS) support. This installation creates two application instances: one configuration server and one job server. This product installation is required only in a MAS environment.  You must install BMC Server Automation - App Server & Console before BMC Server Automation - MAS.

Note: Ensure that you use the host name when installing BMC Server Automation instead of using the fully qualified domain name (FQDN). Otherwise, the domain name is truncated due to the character limit.

Atrium Orchestrator - Configuration Distribution Peer

BMC Atrium Orchestrator includes:

  • BMC Atrium Orchestrator Server
  • (Optional) BMC Atrium Orchestrator - Configuration Distribution Peer (high availability, or HA) 

Before you install BMC Atrium Orchestrator Server, install the following products:

  • BMC AR System Server - Cloud Portal and Database - Primary
  • BMC Server Automation - App Server & Console

Before you install BMC Atrium Orchestrator - Configuration Distribution Peer (HA), install BMC Atrium Orchestrator Server.

Note: Install both products in the same session.

(Optional) Atrium Orchestrator - Configuration Distribution Peer (HA)

If your environment requires scalability, install BMC Atrium Orchestrator - Configuration Distribution Peer (HA) on small, medium, and large deployment types.

Before you install BMC Atrium Orchestrator Server, install the following products:

  • BMC AR System Server - Cloud Portal and Database - Primary
  • BMC Server Automation - App Server & Console

Before you install BMC Atrium Orchestrator - Configuration Distribution Peer (HA), install BMC Atrium Orchestrator Server.

Note: Install both products in the same session.

BMC Network Automation

Before you install BMC Network Automation, install the following products:

  • BMC Atrium Core Web Registry Components
  • BMC Atrium Orchestrator Server

Cloud Database Extensions

Install this product on the same computer where you installed BMC AR System Server - Cloud Portal and Database - Primary.

Cloud Database Extensions depends upon BMC AR System Server - Cloud Portal and Database - Primary.

Cloud Platform Manager

Before you install Cloud Platform Manager, install the following products:

  • BMC AR System Server - Cloud Portal and Database - Primary
  • BMC Server Automation - App Server & Console
  • BMC Network Automation
  • Cloud Database Extensions
  • BMC Atrium Orchestrator Server

Cloud Portal AR Extensions

Before you install Cloud Portal AR Extensions - Primary, install the following products:

  • BMC AR System Server - Cloud Portal and Database - Primary
  • BMC Atrium Orchestrator Server
  • Cloud Platform Manager

(Optional) BMC AR System Server - Cloud Portal and Database - Secondary

Install BMC AR System Server - Cloud Portal and Database - Secondary for small, medium, or large deployments only if you need failover or high-availability systems for performance reasons.

Before you install BMC AR System Server - Cloud Portal and Database - Secondary, install the following products:

  • BMC AR System Server - Cloud Portal and Database - Primary
  • Cloud Portal AR System Extensions 

After installation, modify ar.conf/ar.cfg (by default, located in<AR_Install_Dir>/conf) by setting CMDB-Inline-Normalization to F.

Note: The BMC AR System Server - Cloud Portal and Database - Primary host is your administrative server.

(Optional) Cloud Portal AR Extensions - Secondary

Install Cloud Portal AR Extensions - Secondary on the same host as BMC AR System Server - Cloud Portal and Database - Secondary.

Before you install Cloud Portal AR Extensions - Secondary, install the following products:

  • Cloud Portal AR Extensions - Primary 
  • BMC AR System Server - Cloud Portal and Database - Secondary

(Optional) PXE Server

This product installation is required for physical and virtual bare-metal provisioning. BMC recommends that you install BMC Server Automation - App Server & Console and PXE Server on separate hosts to manage resources appropriately. Therefore, the BMC Cloud Lifecycle Management Installer prevents you from installing both products on the same host.

Before you install PXE Server, install BMC Server Automation - App Server & Console

(Optional) BMC Server Automation - Advanced Repeater

Install the Advanced Repeater for small, medium, or large deployments only if you need high-availability for performance reasons. 

This product installation has no dependencies.

(Optional) BMC Network Automation - Device Agent

Install the Device Agent for small, medium, or large deployments only if you need high-availability for performance reasons. 

This product installation has no dependencies.

Where to go from here

End-to-end installation flow

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