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Starting, stopping, and shutting down cloud services

From the Service Instances pane of My Cloud Services Console, you can control the state (running or stopped) of your approved cloud services.

Note

  • A service that displays a status of Running might contain one or more stopped servers.
  • For services comprised of physical servers, the Start, Stop, and Shutdown buttons are dummy actions whose tasks are automatically marked as complete, but no actions occur on the target physical servers.

To start or stop a cloud service

  1. From the list of services in the My Services tab of the My Cloud Services Console, highlight the service that you want to start or stop.
  2. Choose one of these methods to perform the action:
    • Click the Start or the Stop .
    • Click the Operator Action and select the action (Start or Stop).
    • Right-click the service and choose the action from the pop-up menu.

A prompt bar at the top of the Service Instances pane displays an informational message that shows the action is in progress.

Note

If you stop a running virtual machine (VM) by using VCenter instead of by using the Stop operator action of BMC Cloud Lifecycle Management, refreshing the service instances list does not refresh the status of the stopped VM.  Although the VM is stopped, the Runtime Status still shows the status as Running. Using the Stop operation action avoids this status inaccuracy.

To shut down a cloud service

The shutdown command performs a "soft shutdown" in which all data is saved before the VMs are powered off.

  1. From the list of services in the My Services tab of the My Cloud Services Console, highlight the service that you want shut down.
  2. Choose one of these methods to perform the action:
    • Click the Shutdown button.
    • Click the Operator Action and select Shutdown.
    • Right-click the service and choose the action from the pop-up menu.

A prompt bar at the top of the Service Instances pane displays an informational message that shows the action is in progress.

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