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Installing Small Deployment

This topic describes how to install Small Deployment from start to finish on 11 VMs that are specifically dedicated to BMC Cloud Lifecycle Management. Since there are slight variations between the various deployment types, you can use these instructions, for example, with Medium or Large deployments. The major differences are additional products you can install on the Workload tier for High-Availability (HA) environments. 

Before you begin

  1. Prepare the installer host requirements for your platform:
  2. Prepare the product host requirements for your platform:
  3. Carefully review the planning spreadsheet so that you can enter accurate values in the installer for each product.
  4. Review the known and corrected installation issues to avoid potential problems during installation.

To launch the installer

Do not run the installer on the same VM where you install the products; use a separate VM. You can recover this VM later, after you finish the cloud installation.

  1. Download the BMC Cloud Lifecycle Management solution, as instructed in the Obtaining and dowloading.
  2. Start the installer:
    • On Microsoft Windows, double-click the setup.cmd file.
    • On Linux, launch the installer by using Xmanager.
      With Xmanager, X applications installed on remote UNIX based computers run seamlessly with Windows applications side by side. You can also use VConsole to launch the installer.

    • Install no more than two products in a session.
    • Accept the default values in the installer unless you have a good reason to change them.
    • Some special characters create problems during installation. 
      • For BMC Network Automation, do not use special characters except _. 
      • For BMC Server Automation, do not use #. 
      • With Linux, @ generally causes problems. 

    For more information, see Restricting the use of certain characters in passwords.

  3. On the Welcome page, click Next.
  4. Review the license agreement, click I agree to the terms of license agreement, and click Next.
  5. On the Installation Prerequisites panel, review all the prerequisites that you must complete before you start the installation.
  6. Select the I have read the prerequisites check box and click Next
    (optional) Select the Do not display this panel for subsequent installations check box if you do not want to view the prerequisites again during other product installations.

    Note

    If you have not completed any of the prerequisites listed on the Installation Prerequisites panel, exit the installer and complete the steps first.

  7. On the Directory Selection panel, navigate to the location on the host where you want to install the BMC Cloud Lifecycle Management products and click Next.
    Accept the default value if you do not require a specific location for the installation files.
  8. On the Installation Preview panel, review the information and click Install.
  9. If NSH is not detected by the installer, you are prompted to install it, and then click Next
    The default location is C:\Program Files\BMC Software\NSH. Otherwise, navigate to the directory where you want to install NSH.  
  10. In the Select Deployment Type panel, select New Deployment and then click Next

    The following options are available:

    Installer option

    When to choose

    New Deployment

    This is the first time you are launching the BMC Cloud Lifecycle Management Installer and you have no other existing BMC products installed that you want to add to the BMC Cloud Lifecycle Management solution.

    Integrate with an Existing Deployment

    You have existing BMC products that you want to add to the BMC Cloud Lifecycle Management solution. For more information, see adding existing BMC products to BMC Cloud Lifecycle Management

    Modify Existing Deployment

    You already installed one or more products in the solution. Now you want to add install additional products.
    Note: This option only appears on the BMC Cloud Lifecycle Management Installer UI when you launch the installer after completing an installation. Otherwise, the two options that are visible to you are New Deployment and Integrate with an Existing Deployment.

     

  11. On the Select Deployment Template panel, choose Small Deployment.

    For more information, see deployment template for other types to implement.
  12. Click Next
    The Deployment Tier Selection panel appears. You can install products in the Control Tier, products in the Workload Tier, or products in both tiers. 
     
  13. Accept the default (Both) and click Next
    The Host Information for a Small Deployment panel appears for the Control Tier. 
     
  14. Enter the target hosts used for BMC AR System Server & IT Service Mgt Suite (Enterprise-AR) and BMC AR System Server - Cloud Database Primary (Cloud-AR).
    Install these products in this session. Make sure that both target hosts are valid. 
  15. Click Next.
    The Host Information for a Small Deployment panel appears for the Workload Tier.  
  16. Review the workload tier products, and then click Next
    These products are all optional for a Small Deployment. You can install them later, if needed.
     
  17. Enter the operating system user credentials and passwords for the target hosts, and then click Next
    You can apply the same credentials for both hosts. 
     
    The installer validates the credentials, deploys the RSCD Agent on the target hosts, and performs additional installation actions.  

    Deploying the RSCD agent, depending on your environment, can take up to an hour to install. Deployment is much faster (about 3 minutes) if all your VMs are in the same subnet.

  18. When the deployment confirmation panel appears, carefully review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.

  19. Click Next to continue the installation. 
    The Installation Progress panel appears.

    The installer stages products into the Currently Installing and Upcoming Installs trees, and automatically selects the correct product to install in its proper order. 

    Currently InstallingProduct does not depend on other products to install, for example, BMC AR System Server & IT Service Mgt. Suite - Primary.
    Upcoming InstallProduct depends on other products being installed first. For example, before you can install Platform Manager - Cloud Portal, you must finish installing BMC Atrium Orchestrator Server. Other possible tasks include configuring Data Execution Prevention (DEP) to run the executable. As a result, products that have an unmet dependency remain in the Upcoming Installs tree until the installation of the product on which they depend is complete.

    You can review the current progress of an installation at any time by selecting the product in the Currently Installing tree. Click View Deployment Status to review previous progress.

  20. Select BMC AR System Server & IT Service Mgt. Suite - Primary from the Currently Installing tree and click Next.

To install BMC AR System Server & IT Service Mgt Suite - Primary

Before you begin, install Oracle JRE 1.6 or greater on the target host. 

  1. On the Welcome panel, click Next
    The installer copies files to the target host.
  2. Take a VM snapshot of the target host, and then click Next.  

    These snapshots are valuable if you encounter an error. You can save an enormous amount of time by simply reverting to the saved snapshot, fixing the problem, and then continuing with the installation. 
  3. Select the Remote Destination Directory of the target host, and then click Next
    The default is C:\Program Files\BMC Software.
  4. Enter the Oracle JRE directory – for example, C:\Program Files\Java\jre7 – and then click Next
  5. Enter the AR System Server user and database credentials, and then click Next
     
  6. Enter the AR System Server administrator credentials, and then click Next
    If you enter a password, make sure that you remember it for future product installs.
     
  7. Enter the credentials for the DBMS administrator, and then click Next
     
  8. Enter the AR System Server database file (ARSys) and log file (ARSysLog) names for the AR System server database (ARSystem), and then click Next
  9. Enter the passwords for DSO, Application Server, and Mid Tier administration, and then click Next
  10. Specify the Normalization Engine (9555) and Atrium Plugin (9556) ports, and then click Next.
  11. Specify the AR System Server RMI ports, and then click Next
    The Flashboards RMI port is 1099 and the RPC program number is 0; The Email Engine RMI port is 1100 and the RPC program number is 0.
  12. Specify Yes to install the Tomcat servlet used with the BMC Mid Tier, and then click Next

    To increase performance, the Small Deployment includes a separate Tomcat instance later in the installation series. The Tomcat servlet you are currently installing is part of the Enterprise-AR stack; you might need it for troubleshooting the AR System servers. You can disable it later when you finish installing the entire cloud solution. 


  13. Specify the Tomcat installation directory, and then click Next
    The default is C:\Program Files\Apache Software Foundation\Tomcat6.0
  14. Specify the workspace folder for BMC Remedy Development Studio, and then click Next
    The default is C:\Program Files\BMC Software\Developer Studio.
  15. Review the products and versions listed in the BMC Remedy ITSM Suite Preconfigured Stack, and then click Install
     
    The installer copies the stack installer files to the target host and starts the installation process.  
  16. When the installation is finished, review the install log and then click Next
    You can safely ignore the warnings. 

    The installer sets up the installation and continues the installation process. Installing online help takes at least 30 minutes to complete.
  17. Enter a valid AR System server license key and then click Next
     
  18. When you are prompted that the AR System server is successfully licensed, click Next.
    The installer clean up temporary files and so on on the target host.  
  19. In the Installation Summary panel, review the installation log and then click Done to finish the installation. 
     
  20. Continue with configuring the AR System server post-installation steps. 

To configure Enterprise-AR post-installation 

  1. In the Welcome panel, click Next to continue.
    The installer copies files to the target server, verifies free space, and so on. 
  2. Take a VM snapshot of the target host, and then click Next.
  3. Enter the AR System Server user inputs (for example, Demo/no password), and then click Next
    The installer copies additional files to the target server, starts the remote installation, removes temporary files, and so on. 
  4. In the Installation Summary panel, review the installation log and then click Done to finish the installation. 
  5. Continue with installing BMC Remedy AR System Server – Cloud Database Primary.

To install BMC AR System Server - Cloud Database Primary

Before you begin, install Oracle JRE 1.6 or greater on the target host. 

  1. On the Welcome panel, click Next
    The installer copies files to the target host.
  2. Take a VM snapshot of the target host, and then click Next.

  3. Select the Remote Destination Directory of the target host, and then click Next
    The default is C:\Program Files\BMC Software\ARSystem.
  4. Enter the Oracle JRE directory – for example, C:\Program Files\Java\jre7 – and then click Next.
  5. Enter the AR System portmapper and TCP port (9999) information, and then click Next.
     
  6. Enter the Cloud-AR user and database credentials, and then click Next.
     
  7. Enter the AR System Server administrator credentials, and then click Next
    Make sure that the AR System administrator login and password for Enterprise-AR and Cloud-AR are the same.
     
  8. Enter the credentials for the DBMS administrator, and then click Next
     
  9. Enter the Cloud-AR database file (CARSys) and log file (CARSysLog) names, and then click Next
    The default sizes of CARSys and CARSysLog are, respecticely, 2048 MB and 1024 MB.
  10. Enter the passwords for DSO, Application Server, and Mid Tier administration, and then click Next
  11. Review the products and versions listed in the BMC Remedy ITSM Suite Preconfigured Stack, and then click Install
    The installer copies the stack installer files to the target host and starts the installation process. 
     
  12. When the installation is finished, review the install log and then click Next.
    You can safely ignore the warnings. The installer sets up the installation and continues the installation process.
     
  13. Enter a valid AR System server license key and then click Next
     
  14. When you are prompted that the AR System server is successfully licensed, click Next.
    The installer cleans up temporary files on the target host. 
  15. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  16. Continue with installing BMC Atrium Core on the Cloud-AR target host. 

To install BMC Atrium Core on the Cloud-AR target host

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
  2. Take a VM snapshot of the target host, and then click Next.
  3. Select the Remote Destination Directory to install BMC Atrium Core, and then click Next
    The default is C:\Program Files\BMC Software\AtriumCore.
  4. Enter the Cloud-AR user inputs (for example, Demo/no password), and then click Next
    The installer copies additional files to the target server, starts the remote installation, removes temporary files, and so on. 
  5. Specify the Normalization Engine (9555) and Atrium Plugin (9556) ports, and then click Next
  6. Review the products and versions listed in the Atrium Core panel, and then click Install.
     
  7. When the installation is finished, review the installation log and then click Done to finish the installation. 
  8. Continue with configuring Cloud-AR installation.

To configure Cloud-AR post-installation

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
  2. Take a VM snapshot of the target host, and then click Next.
  3. Enter the AR System Server user inputs (for example, Demo/no password), and then click Next
    The installer copies additional files to the target server, starts the remote installation, removes temporary files, and so on. 
  4. In the Installation Summary panel, review the installation log and then click Done to finish the installation. 
  5. Continue with installing the DSO mapping on the Enterprise-AR server.

To install the DSO mapping on the Enterprise-AR server

You create this DSO mapping so that the Enterprise-AR server can transfer records to the Cloud-AR server. 

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
  2. Take a VM snapshot of the target host, and then click Next.
    If you configured a server group, make sure that you complete the steps described in the installer.
  3. Enter the Enterprise-AR user inputs (for example, Demo/no password), and then click Next
  4. Enter the Cloud-AR user inputs for DSO (for example, Demo/no password), and then click Next
    The installer copies additional files to the target server, starts the remote installation, removes temporary files, and so on. 
  5. Review the products and versions listed in the Atrium DSO mapping panel, and then click Install
  6. When the installation is finished, review the installation log and then click Done to finish the installation.
     
  7. Continue with installing the Cloud-AR DSO mapping.

To install the DSO mapping on the Cloud-AR server

You create this DSO mapping so that the Cloud-AR server can transfer records to the Enterprise-AR server. 

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
  2. Take a VM snapshot of the target host, and then click Next.
    If you configured a server group, make sure that you complete the steps described in the installer. 
  3. Enter the Cloud-AR user inputs (for example, Demo/no password), and then click Next
  4. Enter the Enterprise-AR user inputs for DSO (for example, Demo/no password), and then click Next
    The installer copies additional files to the target server, starts the remote installation, removes temporary files, and so on.  
  5. Review the products and versions listed in the Atrium DSO mapping panel, and then click Install
  6. When the installation is finished, review the installation log and then click Done to finish the installation.
  7. Review the Small Deployment installation summary and then click Next.
    All 7 installations were successful, and there were no installations with warnings or errors.
     
  8. Click Exit the Installation to close the installer and exit the program, and then click Next
     
  9. Review the install log, and then click Done to end this first session. 
    You have successfully finished the first important stage of installing BMC Cloud Lifecycle Management. 

    Copy and save the planner registry to a different computer. This file (PlannerProductRegistry.xml) is useful if you want to install the cloud solution from a different system. 


     

  10. Start a new session to install a separate instance of the AR System Mid-Tier.

To install the Mid Tier

In this session, you install a separate instance of the BMC Remedy Mid Tier to improve performance with the Enterprise-AR and Cloud-AR servers. 

  • Before you begin, install Oracle JRE 1.6 or greater on the target host. 
  • When you are finished, you can disable the Mid Tier instance running on the Enterprise-AR VM.
  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next
     
  3. In this session, select Control Tier.
    The Mid Tier is located in the Control Tier and you do not need to view any products in the Workload Tier. 
  4. In the Host Information panel, enter the target host for the AR System Mid-Tier, and then click Next 
    Entering a FQDN (for example, midTierServer.bmc.com) can speed up deployment.
     
  5. Enter the operating system user credentials and passwords for the target host, and then click Next
    The installer deploys the RSCD Agent on the target host.

  6. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
     
  7. Click Next to continue the installation. 
  8. On the Welcome panel, click Next
    The installer copies files to the target host.
  9. Take a VM snapshot of the target host, back up your database, and then click Next

  10. Select the Remote Destination Directory of the target host, and then click Next
    The default is C:\Program Files\BMC Software\ARSystem.
  11. Review the 64-bit Oracle JRE directory detected by the installer – for example, C:\Program Files\Java\jre7 – and then click Next.
  12. In the AR System Server List panel, enter the Enterprise-AR and Cloud-AR servers, along with the Mid Tier passwords that you created previously, and then click Next
     
  13. Specify Yes to install the Tomcat servlet used with the BMC Mid Tier, and then click Next.
  14. Specify the Tomcat installation directory, and then click Next
    The default is C:\Program Files\Apache Software Foundation\Tomcat6.0.
  15. Enter the Tomcat configuration parameters for initial memory (1024 MB), maximum memory (1024 MB), the HTTP port (8080), and then click Next
  16. Review the Preference, Home Page, and DVM Server settings, and then click Next
    These settings should all point to the Enterprise-AR server.  
  17. Preview the products and versions listed, and then click Install.
     
    The installer copies a zip file to the target host, unzips it, and starts the installation. 
  18. If you see a recommendation about CPU clock speed on your VM, you can safely ignore it. Click Next to continue with the installation. 
     
  19. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  20. Review the progress of the current session and your overall progress, and then click Next
     
  21. Review the installation log and then click Done to exit the installer and end this session. 
     
  22. Start a new session to install the Atrium Core – Web Registry Components.

To install Atrium Core – Web Registry Components

  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next.  
  3. In this session, select Control Tier.
    The Atrium Core – Web Registry Components are located in the Control Tier and you do not need to view any products in the Workload Tier. 
  4. In the Host Information panel, enter the target host for Atrium Core - Web Services, and then click Next.  
     
  5. Enter the operating system user credentials and passwords for the target host, and then click Next
    The installer deploys the RSCD Agent on the target host.

  6. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
     
  7. Click Next to continue the installation.
  8. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
  9. Take a VM snapshot of the target host and the Enterprise-AR server, and then click Next.
     
  10. Select the Remote Destination Directory of the target host, and then click Next
    The default is C:\Program Files\BMC Software\Atrium Web Registry.
  11. Enter the information for the Enterprise-AR server (for example, Demo/no password), and then click Next
     
  12. Specify Yes to install the Tomcat servlet that is used with the Atrium Web Services, and then click Next.
    Atrium Web Services requires their own Tomcat installation. Do not use the Tomcat servlet installed with the Mid Tier or the Enterprise-AR stack. 
     
  13. Review the Tomcat ports, enter the Oracle JRE path, and then click Next
     
  14. Review the user name and password for the UDDI registry information (by default, both are admin), and then click Next
     
  15. Review the products and versions listed in the installation preview, and then click Install
     
    The installer copies the web registry installer files to the target host and starts the installation process. 
  16. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  17. Review the progress of the current session and your overall progress, and then click Next.
     
  18. Click Exit the Installation to close the installer and exit the program, and then click Next
  19. Review the installation log and then click Done to exit the installer and end this session. 
  20. Start a new session to install the BMC Server Automation - App Server & Console.

To install BMC Server Automation – App Server & Console

Before you begin installing BMC Server Automation – Application Server & Console, ensure that port 9700 is available on the host on which you want to install the product. 

In this session, you are installing:

When creating passwords, do not use #. Some special characters create problems during installation. For more information, see Restricting the use of certain characters in passwords.

Oracle JRE 7u71 or greater is required for a successful BMC Server Automation installation.

  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next.  
  3. In this session, select Control Tier.
    BMC Server Automation - App Server & Console is located in the Control Tier and you do not need to view any products in the Workload Tier. 
  4. In the Host Information panel, enter the target host for BMC Server Automation – Application Server & Console, and then click Next.

    In this installation scenario, we are skipping the optional File Server deployment on another VM. You can install it later, if needed.

  5. Enter the operating system user credentials and passwords for the target host, and then click Next
    The installer deploys the RSCD Agent on the target host.

  6. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
     
  7. Click Next to continue the installation.
  8. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
  9. Take a VM snapshot of the target host, and then click Next.
  10. Select the Remote Destination Directory of the target host, and then click Next
    The default is C:\Program Files\BMC Software\BladeLogic.
  11. Enter the DBA user and password for the BMC Server Automation database.
  12. Create a BladeLogic password, and then click Next
  13. Create a certificate password to use SSL, and then click Next
  14. Create a file server for BladeLogic storage, and then click Next
  15. Enter the maximum JVM heap size for the Application Server, and then click Next
    The default is 2048 MB.  
  16. Specify the SMTP and SNMP servers, and then click Next
     
  17. Review the products and versions listed in the BMC Server Automation installation preview, and then click Install.

    The installer copies the installer files to the target host, installs the database schema, and then installs the application. 
  18. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  19. Continue with installing the BMC Server Automation Console.

To install the BMC Server Automation Console (BladeLogic content)

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
     
  2. Take a VM snapshot of the target host, and then click Next.
  3. Review the products and versions listed in the BMC Server Automation Console installation preview, and then click Install.

    The installer copies the installer files to the target host and then installs the console. 
  4. Review the DEP message, and then click Next
    Adding the application to DEP on the target host is recommended. The installer continues the installation. 
     
  5. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  6. Continue with configuring the BMC Server Automation post-installation.

To configure the BMC Server Automation post-installation

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
     
  2. Take a VM snapshot of the target host, and then click Next.
  3. Enter the login and password to the AR System Server that connects to the BMC Remedy ITSM Suite, and then click Next
  4. Create the RBACAdmin and BLAdmin passwords, and then click Next
  5. Review the products and versions listed in the post-installation preview, and then click Install.

    The installer performs the post-installation configuration to the Operations Manager application server and other related operations. 
  6. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  7. Review the progress of the current session and your overall progress, and then click Next.
     
  8. Review the installation log and then click Done to exit the installer and end this session. 
  9. Start a new session to install the Atrium Orchestrator - Configuration Distribution Peer application.

To install BMC Atrium Orchestrator Access Manager and Repository

To install the Atrium Orchestrator - Configuration Distribution Peer application in this session, you must install five separate components:

You start by installing BMC Atrium Orchestrator Access Manager and Repository.

  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next
  3. In this session, select Control Tier.
    Atrium Orchestrator - Configuration Distribution Peer is located in the Control Tier and you do not need to view any products in the Workload Tier. 
  4. In the Host Information panel, enter the target host for Atrium Orchestrator - Configuration Distribution Peer, and then click Next.
     
  5. Enter the operating system user credentials and passwords for the target host, and then click Next
    The installer deploys the RSCD Agent on the target host.

  6. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
     
  7. Click Next to continue the installation.
  8. In the Welcome panel, click Next to continue. 

    The installer copies files to the target server, verifies free space, and so on. 

  9. Take a VM snapshot of the target host, and then click Next.
     

  10. Specify the directory of BMC Atrium Orchestrator, and then click Next

    The default is C:\Program Files\BMC Software\AO-Platform\AMREPO.

  11. Enter the Access Manager HTTP port (8080 by default) and shutdown port (8005 by default), and then click Next.
     

  12. Enter the Access Manager communication settings, and then click Next
     

  13. Review the products and versions listed in the post-installation preview, and then click Install.
     

  14. Review the DEP message, and then click Next

    Adding the application to DEP is recommended. The installer continues the installation. 
     

  15.  In the Installation Summary panel, review the installation log and then click Done to finish the installation. 

  16. In the Installation Summary panel, review the installation log and then click Done to finish the installation.

  17. Continue with installing Atrium Orchestrator CDP.

To install Atrium Orchestrator – Configuration Distribution Peer

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
     
  2. Take a VM snapshot of the target host, and then click Next.
     
  3. Specify the directory of BMC Atrium Orchestrator, and then click Next
    The default is C:\Program Files\BMC Software\AO-Platform\CDP.
  4. Enter the CDP HTTP port (28080 by default) and shutdown port (28005 by default), and then click Next.
     
  5. Enter the certificate holder password for the CDP peer, review the other settings, and then click Next
     
  6. Enter the repository communication settings, and then click Next.
     
  7. Review the products and versions listed in the installation preview, and then click Install.
     
  8. Review the DEP message, and then click Next
    Adding the application to DEP is recommended. The installer continues the installation. 
     
  9. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  10. Continue with installing BMC Cloud Lifecycle Management Content.

To install BMC Cloud Lifecycle Management Content

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
     
  2. Take a VM snapshot of the target host, and then click Next.
  3. Specify the directory of BMC Cloud Lifecycle Management Content, and then click Next
    The default is C:\Program Files\BMC Software\AO-Content.
  4. Review the Repository Communication Settings, and then click Next
    You had previously defined these settings when you installed Atrium Orchestrator CDP. 
  5. Review the products and versions listed in the installation preview, and then click Install.
  6. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  7. Continue with installing the BMC Server Automation Console.

To install the BMC Server Automation Console (AO content)

This procedure installs the BMC Server Automation Console on the BMC Atrium Orchestrator target host. 

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on.
     
  2. Take a VM snapshot of the target host, and then click Next.
     
  3. Specify the directory of BMC BladeLogic Server Automation Console, and then click Next
    The default is C:\Program Files\BMC Software\BladeLogic.
  4. Review the products and versions listed in the installation preview, and then click Install.
     
  5. Review the DEP message, and then click Next
    Adding the application to DEP on the target host is recommended. The installer continues the installation. 
  6. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  7. Continue with configuring the Atrium Orchestrator post-installation.

To configure Atrium Orchestrator post-installation

  1. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on.
     
  2. Review the settings to enable the ARS Adapter, and then click Next.
    The orchestrationuser and password are defined by default and you cannot modify it. 
     
  3. Specify the BLAdmin SRP password, review the remaining settings, and then click Next.
    The BLAdmins role and BLAdmin user name are entered by default.  
     
  4. Specify the settings to enable the Net App Adapter, and then click Next.
    If you do not need the Net App Adapter, you can disable the setting and continue with configuration. 
     
  5. Review the products and versions listed in the installation preview, and then click Install
     
  6. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  7. Review the progress of the current session and your overall progress, and then click Next.
     
  8. Click Exit the Installation to close the installer and exit the program, and then click Next
  9. Review the installation log and then click Done to exit the installer and end this session. 
  10. Start a new session to install the BMC Network Automation.

To install BMC Network Automation

Note

On new Windows installations of BMC Network Automation where BMC now supports MS SQL Server 2014, the installation fails if you do not specify the highest value of the data file path or log file path available. Enter the highest version of the path, for example:

  • C:\Program Files Microsoft SQL Server\MSSQL12. MSSQLSERVER\MSSQL\DATA\bcan_data.mdf (as the data file path)
  • C:\Program Files Microsoft SQL Server\MSSQL12. MSSQLSERVER\MSSQL\DATA\bcan_log.ldf (as the log file path)

When creating passwords, do not use special characters except _. Some special characters create problems during installation. For more information, see Restricting the use of certain characters in passwords.

  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next
  3. In this session, select Control Tier.
    BMC Network Automation is located in the Control Tier and you do not need to view any products in the Workload Tier.
  4. In the Host Information panel, enter the target host for BMC Network Automation, and then click Next.
     
  5. Enter the operating system user credentials and passwords for the target host, and then click Next
    The installer deploys the RSCD Agent on the target host.

  6. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
     
  7. Click Next to continue the installation.
  8. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
     
  9. Take a VM snapshot of the target host, and then click Next.
     
  10. Specify the directory of the BMC Network Automation data, and then click Next
    The default is C:\BCA-Networks-Data.
  11. Specify the OS User Account to the BMC Network Automation server:

    1. Enter a user account to the database, for example, bna_user
      Some characters are not allowed, for example, a dash (bna-user). 
    2. Enter a password and then confirm it.
    3. Enter the name of the Windows computer host. Do not enter an IP address or a FQDN.
    4. Click Next
  12. Specify the web server information, and then click Next
    You can clear the redirect check box, if you do not want to redirect HTTP requests to HTTPS. 
     
  13. Enter the database information for the BMC Network Automation server:

    1. Click Create New Database and enter a database name, for example, bna. The installer creates a database during the installation.
    2. Enter the database user (for example, sa), or create a new database user account. 
    3. Click Next
  14. Enter the settings for the database administrator:

    1. Enter the DBA user name and password.
    2. Enter the name of the database datafile with the correct .mdf extension. For example:
      C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\BNA_data.mdf 
    3. Enter the name of the database datafile with the correct .ldf extension. For example:
      C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\BNA_log.ldf 
    4. Click Next
  15. Enter information to generate the HTTPS certificate, and then click Next.
    Make sure that you create a keystore password.
     
  16. Enter the amount of memory that the software allocates and holds upon startup, and then click Next

    You can also specify additional startup options for the application. The FAQ and Knowledge Base articles might recommend additional startup options to solve issues unique to your environment. For example, if running on a headless server (no graphics card or monitor), you might have to specify -Djava.awt.headless=true for all the features of application to work properly in your environment .

  17. Specify the required (for example, enter admin as the password) or optional settings for the UDDI registry, and then click Next

  18. Enter the settings to enable Atrium Orchestrator integration:

    1. Enter the user name and password (for example, admin123).
    2. Enter the grid name, for example, BNA_GRID
    3. (optional) Enable continuous compliance for network automation. This setting is disabled by default. 
    4. Create an AO user account, for example, ao_adapter
    5. Click Next.
  19. Enter the settings to enable CMDB integration, and then click Next
     
  20. Enter the settings to integrate BMC Network Automation with Cloud Lifecycle Management, and then click Next
     
  21. Specify the directory of BMC Network Automation, and then click Next
    The default is C:\Program Files\BMC Software\BCA-Networks.
  22. Review the products and versions listed in the installation preview, and then click Install
     
  23. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  24. Review the progress of the current session and your overall progress, and then click Next.
     
  25. Click Exit the Installation to close the installer and exit the program, and then click Next
  26. Review the installation log and then click Done to exit the installer and end this session. 
  27. Start a new session to install the BMC ProactiveNet Central Server.

To install BMC ProactiveNet Central Server

  • Carefully review the BMC ProactiveNet Performance Management requirements before you start installation. Most installation errors occur because administrators did not disable the firewall, verify available ports, or disable 8.3 name creation. 
  • You must ensure that BMC Server Automation Application Server host can ping the BMC ProactiveNet hosts (and vice versa) by the shortname and the fully-qualified domain name; otherwise, the installation will fail. In the BMC labs, only using the exact names of the VMs defined in the vCenter – for example, BPPM_SERVER.labs.bmc.com, in upper-case, not lower-case – enabled the installation to succeed.
  • BMC ProactiveNet Central Server is an optional application in the Small Deployment installation.
  • In this example, you are installing BMC ProactiveNet Central Server, BMC ProactiveNet Server, and BMC ProactiveNet Data Collection Host (DCH) on three separate VMs. Do not install all these products on the same VM.
  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next
  3. In this session, select Control Tier.
    BMC ProactiveNet Central Server is located in the Control Tier and you do not need to view any products in the Workload Tier. 
  4. In the Host Information panel, enter the target host for BMC ProactiveNet Central Server, and then click Next.
  5. Enter the operating system user credentials and passwords for the target host, and then click Next
    The installer deploys the RSCD Agent on the target host.

  6. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
  7. Click Next to continue the installation.
  8. In the Welcome panel, click Next to continue. 

    The installer copies files to the target server, verifies free space, and so on. 
     

  9. Take a VM snapshot of the target host and the BMC Server Automation host, and then click Next.
     

  10. Specify the Remote Destination Directory of the target host, and then click Next.
    The default is C:\Program Files\BMC Software\ProactiveNet.
  11. In the Server Ports panel, review the information, and then click Next
     

  12. In the BMC Server Automation connection information panel, enter and confirm the BLAdmin password, and then click Next.
     
    The installer validates the credentials before continuing with the installation. 

  13. Review the products and versions listed in the installation preview, and then click Install.

  14. In the Installation Summary panel, review the installation log and then click Done to finish the installation. 
     

  15. Review the progress of the current session and your overall progress, and then click Next
     

  16. Click Exit the Installation to close the installer and exit the program, and then click Next
  17. Review the installation log and then click Done to exit the installer and end this session. 
  18. Start a new session to install BMC ProactiveNet Server.

To install BMC ProactiveNet Server and DCH

In this session, you are installing both BMC ProactiveNet Server and DCH.

  • Carefully review the BMC ProactiveNet Performance Management requirements before you start installation. Most installation errors occur because administrators did not disable the firewall, verify available ports, or disable 8.3 name creation. 
  • Make sure that BMC Server Automation Application Server host can ping the BMC ProactiveNet hosts (and vice versa) by the shortname and the fully-qualified domain name; otherwise, the installation will fail.
  • BMC ProactiveNet Server is an optional application in the Small Deployment installation.
  • Install BMC ProactiveNet Server and DCH on separate VMs than where you installed BMC ProactiveNet Central Server. Do not install the BMC ProactiveNet products on the same VM.
  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next
  3. In this session, select Control Tier.
    BMC ProactiveNet Server and DCH located in the Control Tier and you do not need to view any products in the Workload Tier. 
  4. In the Host Information panel, enter the target host for BMC ProactiveNet Server, and then click Next.
  5. Enter the operating system user credentials and passwords for the target host, and then click Next
    The installer deploys the RSCD Agent on the target host. 

  6. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
  7. Click Next to continue the installation.
  8. In the Welcome panel, click Next to continue. 

    The installer copies files to the target server, verifies free space, and so on. 

  9. Take a VM snapshot of the target host and the BMC Server Automation host, and then click Next.

  10. Specify the Remote Destination Directory of the target host, and then click Next.
    The default is C:\Program Files\BMC Software\ProactiveNet.
  11. In the Remote Agent Information Panel, select Install Later and then click Next
    You can select Install Now if the agent host is ready. But in this example, we will install DCH later. 
     

  12. Enter the operating system user credentials and passwords for the remote agent host, and then click Next
    The installer deploys the RSCD Agent on the target host. 

  13. Take a VM snapshot, and then click Next.
  14. In the Installation Preview panel, review the information and then click Install
     

  15. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
    You now will install BMC ProactiveNet DCH.  

  16. In the Welcome panel, click Next to continue. 
     

  17. Take a VM snapshot of the DCH host, and then click Next.

    You must install DCH on a different VM than where you installed the BMC ProactiveNet Server. 


     

  18. Specify the Remote Destination Directory of the DCH host, and then click Next.
    The default is C:\Program Files\BMC Software\DataCollectionHost.
  19. In the Server Remote Agent Information Panel, enter the host name for the remote DHP agent, and then click Next
     

  20. In the Hypervisor Configuration panel, specify the number of hypervisors (virtual machine monitors) to add to the DCH to monitor, for example, 1, and then click Next.
    You can enter 0 to 3.
     

  21. In the Monitoring of Hypervisors panel, enter the host name of the vCenter server where the hypervisor resides, plus your user name and password, and then click Next.
     

  22. In the Installation Preview panel, review the information and then click Install
     

  23. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     

  24. Review the progress of the current session and your overall progress, and then click Next.
     

  25. Click Exit the Installation to close the installer and exit the program, and then click Next
  26. Review the installation log and then click Done to exit the installer and end this session. 
  27. Start a new session to install Cloud Database Extensions.

To install Cloud Database Extensions

  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next.
  3. In this session, select Control Tier.
    Cloud Database Extensions are located in the Control Tier and you do not need to view any products in the Workload Tier.
  4. In the Host Information panel, enter the target host for Cloud Database Extensions, and then click Next.
     
  5. Enter the operating system user credentials and passwords for the target host, and then click Next
    The installer deploys the RSCD Agent on the target host.

  6. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
     
  7. Click Next to continue the installation.
  8. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
     
  9. Take a VM snapshot of the target host, and then click Next.
     
  10. Specify the directory of the database extensions, and then click Next
    The default is C:\Program Files\BMC Software\BMCCloudLifeCycleManagement.
  11. Specify the user inputs to the Cloud-AR server (for example, Demo and no password), and then click Next
  12. Review the products and versions listed in the installation preview, and then click Install.
  13. In the Installation Summary panel, review the installation log and then click Done to finish the installation. 
     
  14. Review the progress of the current session and your overall progress, and then click Next.
     
  15. Click Exit the Installation to close the installer and exit the program, and then click Next
  16. Review the installation log and then click Done to exit the installer and end this session. 
  17. Start a new session to install Cloud Platform Manager.

To install Cloud Platform Manager

  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next
  3. In this session, select Control Tier.
    Cloud Platform Manager is located in the Control Tier and you do not need to view any products in the Workload Tier. 
  4. In the Host Information panel, enter the target host for Cloud Platform Manager, and then click Next.
  5. Enter the operating system user credentials and passwords for the target host, and then click Next
    The installer deploys the RSCD Agent on the target host.

  6. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
  7. Click Next to continue the installation.
  8. In the Welcome panel, click Next to continue. 

    The installer copies files to the target server, verifies free space, and so on.

  9. Take a VM snapshot of the target host and the BMC Server Automation host, and then click Next.
     
  10. Specify the Remote Destination Directory of the target host, and then click Next.
    The default is C:\Program Files\BMC Software\BMCCloudLifeCycleManagement.
  11. Enter the Oracle JRE directory – for example, C:\Program Files\Java\jre7 – and then click Next
  12. Enter the Cloud-AR Server user inputs (for example, Demo/no password), and then click Next
    The installer copies additional files to the target server, starts the remote installation, removes temporary files, and so on. 
  13. Specify the directory of the Platform Manager configuration files, and then click Next
    The default is C:\Program Files\BMC Software\BMCCloudLifeCycleManagement\Platform_Manager\configuration.
  14. Specify the OSGi host, and then click Next
  15. Enter a super user password to the login service, and then click Next.
    You use this super user password during the Cloud Portal AR Extensions installation.
  16. Specify the Persistence Manager details, and then click Next.
    Make sure that you set the correct time zone for your AR System server.
     
  17. Specify the core cloud service details, and then click Next.
     
  18. Enable the BMC ProactiveNet Management monitoring capabilities (Yes selected by default), and then click Next
    Select No if you did not install BMC ProactiveNet Management. 
     
  19. In the BPPM Details panel, enter a password and then click Next
     
  20. Click No (the default) to disable the VMware vCloud Director Provider, and then click Next
     
  21. Review the products and versions listed in the installation preview, and then click Install
    The installer copies the web registry installer files to the target host and starts the installation process.
  22. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  23. Review the progress of the current session and your overall progress, and then click Next.
     
  24. Click Exit the Installation to close the installer and exit the program, and then click Next
  25. Review the installation log and then click Done to exit the installer and end this session. 
  26. Start a new session to install Cloud Portal AR Extensions.

To install Cloud Portal AR Extensions

  1. Start the installer. 
    Review the license agreement, review the prerequisites, and so on, to create a new session.
  2. In the Select Deployment Type panel, select Modify Existing Deployment and then click Next.
  3. In this session, select Control Tier.
    Cloud Portal AR Extensions are located in the Control Tier and you do not need to view any products in the Workload Tier. 
  4. In the Host Information panel, enter the target host for Cloud Portal AR Extensions, and then click Next.
     
  5. When the deployment confirmation panel appears, review the summary of the host settings.
    Make sure that the products are installed on the correct target hosts.
     

  6. Click Next to continue the installation.
  7. In the Welcome panel, click Next to continue. 
    The installer copies files to the target server, verifies free space, and so on. 
     
  8. Take a VM snapshot of the Enterprise AR target host, and then click Next.
     
  9. Specify the Remote Destination Directory of the target host, and then click Next.
    The default is C:\Program Files\BMC Software\BMCCloudLifeCycleManagement.
  10. Enter the Oracle JRE directory – for example, C:\Program Files\Java\jre7 – and then click Next.
  11. Enter the Enterprise-AR Server user inputs (for example, Demo/no password), and then click Next
    The installer copies additional files to the target server, starts the remote installation, removes temporary files, and so on. 
  12. Specify an unused TCP port (9899 by default) for the Java plugin server, and then click Next
  13. Enter a super user password, and then click Next.
    Make sure this password matches the password you created during the Platform Manager installation.
     
  14. Specify the password for the Atrium Orchestrator CDP host, and then click Next.
     
  15. Review the Platform Manager Host Panel details. and then click Next.
     
  16. Specify the web server URL (for example, http://webserver:8080), and then click Next
    Do not use the Mid Tier URL.
     
  17. Review the products and versions listed in the installation preview, and then click Install
    The installer copies the web registry installer files to the target host and starts the installation process.
  18. In the Installation Summary panel, review the installation log and then click Done to finish the installation.
     
  19. Review the progress of the current session and your overall progress, and then click Next.

    This example showed you how to install 30 BMC Cloud products across 11 VMs. 


     

  20. Click Exit the Installation to close the installer and exit the program, and then click Next
    You can also click Modify Existing Deployment if you want to install an additional application, for example, a PXE server. 
  21. Click Done to exit the installer. 
    You have successfully installed the BMC Cloud Lifecycle Management Small Deployment. 

Where to go from here

Verifying the installation

Configuring after installation

Perform preliminary tasks

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