Learn what’s new or changed for BMC Change Management version 20.02 including new features, urgent issues, documentation updates, and fixes or patches.
Note
This section only includes information about changes since the most recent release of BMC Change Management. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 9.0, review the release notes for versions 9.1, 18.05, 18.08, 19.02, 19.08, and 19.11.
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Date | Title | Summary |
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October 23, 2022 | Patch 3 for version 20.02 | This patch release contains defect fixes and updates for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator). |
October 6, 2020 | Patch 2 for version 20.02 | This patch release is only for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator). |
August 28, 2020 | Patch 1 for version 20.02 | Important Patch 2 for version 20.02 is available. You must directly upgrade from version 20.02 to Patch 2 (20.02.02) of Remedy IT Service Management Suite. This patch release is only for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator) and includes updates to replace the Flash-based capabilities in the Remedy ITSM suite. |
February 21, 2020 | 20.02 enhancements | Enhancements to Remedy Change Management are:
For the Remedy IT Service Management Suite enhancements, see Remedy IT Service Management Suite enhancements . |
As an administrator, configure application preferences and options for Remedy Change Management. | As an administrator, set up integrations with other BMC products or third-party software. | |
(On-premises only) Plan an installation or upgrade based on recommended deployment architecture, best practices, sizing, and system requirements. |
- BMC Communities, BMC Remedy community
- Change Management Support page, Remedy Change Management Support
- Search the BMC Support Knowledge base
- BMC Educational Services, Remedy ITSM Suite learning path
- BMC Global Services, Remedy ITSM offerings
- www.bmc.com information about Remedy ITSM Suite
- Documentation for related products
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BMC IT Service Management Suite documentation
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BMC Asset Management documentation
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BMC Knowledge Management documentation
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BMC Service Desk documentation
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BMC Service Level Management documentation
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BMC Service Request Management documentation
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BMC Remedy AR System Server documentation
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BMC Atrium Core documentation
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BMC IT Service Management Suite documentation
The following site, which is not created or endorsed by BMC, also provides information that you might find helpful:
- The Action Request System discussion list, ARSLIST
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