This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment.

To view the documentation for the latest version, select 23.3.01 from the Product version picker.

Release notes and notices

Learn what’s new or changed for installation and deployment of BMC Helix Service Management 22.1.06, including new features, urgent issues, documentation updates, and fixes or patches. 


Tip

To stay informed of changes to this space, place a watch on this page.

Related topics

AR System Release notes and notices (part of BMC Helix Innovation Suite) Open link

BMC Helix Innovation Studio Release notes and notices (part of BMC Helix Innovation Suite) Open link

BMC Helix CMDB Release notes and notices Open link

BMC Helix ITSM: Smart IT Release notes and notices Open link

BMC Helix Single Sign-On Release notes and notices Open link

BMC Helix ITSM Release notes and notices Open link

BMC Helix Service Request Management Release notes and notices Open link

BMC Service Level Management Release notes and notices Open link

BMC Helix Multi-Cloud Broker Release notes and notices Open link

HR Service Management Release notes and notices Open link

BMC Helix Business Workflows Release notes and notices Open link

BMC Helix Digital Workplace Release notes and notices Open link

Live Chat Release notes and notices Open link

DateSummaryReference
July 5, 2023

Enhancements available in this release:

  • Disaster recovery for BMC Helix Service Management

  • Consent to use Gainsight PX for data collection
  • Updated support for Kubernetes and OpenShift
  • Updated support for Ingress and Helm
  • Additional products available for on-premises installation
22.1 enhancements and patches


Tip

Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


The release notes in this documentation are specific to deploying BMC Helix Service Management and other components by using container images. For complete release notes, refer to the product documentation of the respective component.


Was this page helpful? Yes No Submitting... Thank you

Comments