This documentation supports the 20.02 version of Remedy Deployment.
To view an earlier version, select the version from the Product version menu.


IT architects and System Administrators can use the information in this section to plan a new deployment of Remedy ITSM Suite.

Use the following topics to start planning the Remedy ITSM Suite deployment:

Network ports
Supported languages and locales
Licensing entitlements
Best practices for Remedy ITSM Deployment

Where to go from here

  • After you review the planning information, proceed to Installing.
  • If you are performing an upgrade, see Upgrading.

Related topics

BMC Remedy with Smart IT planning

BMC MyIT planning

BMC Remedy Single Sign-On planning

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