Planning


IT architects and System Administrators can use the information in this section to plan a new deployment of Remedy ITSM Suite.

Use the following topics to start planning the Remedy ITSM Suite deployment:


Deployment use cases

System requirements


Network ports

Supported languages and locales

Licensing entitlements

Where to go from here

  • After you review the planning information, proceed to Installing.
  • If you are performing an upgrade, see Upgrading.

Related topics

BMC Remedy with Smart IT planning BMC MyIT planning 

BMC Remedy Single Sign-On planning