This documentation supports the 19.08 version of Remedy and applies only to the on-premises deployment model.

To view an earlier version, select the version from the Product version menu.


Planning

IT architects and System Administrators can use the information in this section to plan a new deployment of Remedy ITSM Suite.

Use the following topics to start planning the Remedy ITSM Suite deployment:

Planning to deploy the components



Network ports
Supported languages and locales
Licensing entitlements

Where to go from here

  • After you review the planning information, proceed to Installing.
  • If you are performing an upgrade, see Upgrading.

Related topics

BMC Remedy with Smart IT planning

BMC MyIT planning

BMC Remedy Single Sign-On planning

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