Installing the platform components
This topic provides the following information:
Preparing to install platform components
Before you begin, make sure you have carefully reviewed all the information discussed in the Preparing section.
Note
If you want to install BMC Remedy Single Sign-On, you must do so before installing the BMC Remedy ITSM Suite platform components. See
BMC Remedy Single Sign-On installing
.
Scope of platform installation
The following table lists the different components and installers you need to install BMC Remedy platform components.
| Installation | Features installed | Installer needed |
|---|---|---|
| BMC Remedy AR System | ||
The following plug-ins are also installed:
| BMC Remedy AR System installer | |
| BMC Remedy Single Sign-On installer | |
Note: Install BMC Remedy AR System server and BMC Remedy Mid Tier on different computers. | BMC Remedy AR System installer | |
| BMC Remedy Smart Reporting | BMC Remedy Smart Reporting console. | BMC Remedy AR System installer |
Note: This is a Windows-only option; it is not available for Linux or UNIX. | BMC Remedy AR System installer | |
| BMC Remedy Encryption Security | BMC Remedy Encryption Security | BMC Remedy Encryption Security installer |
| BMC Atrium Core | ||
Note: You cannot install BMC Atrium CMDB on a remote AR System server; you must install in on the computer on which BMC Remedy AR System is installed. | BMC Atrium Core installer | |
| BMC Atrium Core Web Services | BMC Atrium Core Web Services | BMC Atrium Core installer |
| Atrium Integrator |
| Atium Integrator installer |
| BMC Configuration Drift Management | BMC Configuration Drift Management | BMC Configuration Drift Management installer |
| Other installation | ||
| Help system | Installs the offline help. | Component-specific online help installer |
Related topics
| To know about... | Refer to... |
|---|---|
| Release notes and notices | |
| Troubleshooting | |
| Configuring |
|
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