This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.



Installing BMC Service Management Process Model

  1. Double-click the Installer.exe file under the BMCServiceManagementProcessModel folder.

    Note

    (Windows only) The installation file for BMC Service Management Process Model is available on the BMC Electronic Product Download (EPD) Open link website.

    Double-clicking the Installer.exe file on Windows 10 operating system results into errors.

    For installing BMC Service Management Process Model on Windows 10 operating system, you must run the following command from the command prompt:

    Installer.exe -i GUI


    The BMC Service Management Process Model Installer wizard appears.

  2. On the Introduction page, click Next.
  3. On the License Agreements page, accept the license agreement and click Next.
  4. Enter the path of the directory to install BMC Service Management Process Model, and click Next.
  5. Select the BMC Service Management Process Model module and click Next.
  6. On the next screen, click Install.
  7. When the installation is complete, click Done to exit the installation wizard.

To access the application, select BMC Software > SMPM > BMC Service Management Process Model.

Related Topic

BMC Service Management Process Model silent installation

Configuring BMC Service Management Process Model Open link

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