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Installing BMC Remedy ITSM Process Designer

With BMC Remedy ITSM Process Designer, a common installer is introduced to install both the Process Designer Integration and Configuration Tool (PDICT) and Process Designer server.

You can also perform a silent installation of BMC Remedy ITSM Process Designer.

Note

You cannot uninstall BMC Remedy ITSM Process Designer. The uninstall option for Process Designer has been discontinued since 8.3.04 release.

The following topics provide instructions for installing BMC Remedy ITSM Process Designer:

Also, refer to  Frequently Asked Questions on BMC Remedy ITSM Process Designer  for understanding the installation sequence. 

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