This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Changing the BMC Remedy Mid Tier configuration password

Consider changing the Mid Tier configuration password after you complete the installation.

To change the mid tier configuration password

  1. Start the Mid Tier Configuration Tool in a browser.
    The URL is http://<webServer>:<port>/arsys/shared/config/config.jsp.
  2. In the logon window, enter the default password (arsystem).
  3. Click Change Password in the left panel.
  4. Enter the new password.
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