BMC Remedy Smart Reporting 18.05.00 performance benchmark configuration settings

The following tables describe the BMC Remedy Smart Reporting 18.05 configuration settings that were used to check the performance.

Java virtual machine (JVM) settings (tomcat catalina.sh)

Settings
-XX:+UseCompressedOops
-XX:+UseG1GC
-XX:+DisableExplicitGC
-XX:MetaspaceSize=256m
-XX:MaxMetaspaceSize=256m
-Xms8192m
-Xmx8192m
-XX:+HeapDumpOnOutOfMemoryError

Apache Tomcat settings (server.xml)

Parameter	Value	Unit
Accept Count	100*	—
Max Threads	150*	—
Connection Timeout	20,000*	milliseconds
Keep Alive Timeout	60,000*	milliseconds
Max Keep Alive Requests	5,000*	—
Min Spare Threads	25*	—
max Http Header Size	8192	--
Compression	ON	--
Compression Min Size	2048	--
Compressable Mime Type	text/html,text/xml,text/plain,text/css,text/javascript,text/json,application/x-javascript,application/javascript,application/json*
noCompressionUserAgents	gozilla, traviata
disableUploadTimeout	true	--
enableLookups	false
useSendfile	false*

^{*Denotes changes done in 18.05 Environment}

BMC Remedy Smart Reporting server settings

Category	Parameter	Value
Data Source Connection	Custom Parameters	mode=new;refreshCache=10
Primary Connection Pool	Min Connections	50
Max Connections	100
Refresh Time	3 hours
Timeout	6400 seconds
Reporting database JDBC connection	JDBCMinCount	50
JDBCMaxCount	100
JDBCTimeout	1800

Notes

To set Data Source Connection parameters, following this navigation path and locate section connection :

BMC Remedy Smart Reporting home page->Administration->Admin Console->Data Sources->AR System

To set Primary Connection Pool parameters, following this navigation path and locate section Primary Connection Pool Management:

BMC Remedy Smart Reporting home page->Administration->Admin Console->Data Sources->AR System

To set Reporting database JDBC connection parameters, identify this file on the Smart Reporting server and edit

/<Smart Reporting installation directory>/BMCReporting/SmartReporting/appserver/webapps/ROOT/WEB-INF/web.xml

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