BMC Remedy Smart Reporting 18.05.00 performance benchmark configuration settings


The following tables describe the BMC Remedy Smart Reporting 18.05 configuration settings that were used to check the performance.

Java virtual machine (JVM) settings (tomcat catalina.sh)

Settings

-XX:+UseCompressedOops

-XX:+UseG1GC

-XX:+DisableExplicitGC

-XX:MetaspaceSize=256m

-XX:MaxMetaspaceSize=256m

-Xms8192m

-Xmx8192m

-XX:+HeapDumpOnOutOfMemoryError

 

Apache Tomcat settings (server.xml)

Parameter

Value

Unit

Accept Count

100*

Max Threads

150*

Connection Timeout

20,000*

milliseconds

Keep Alive Timeout

60,000*

milliseconds

Max Keep Alive Requests

5,000*

Min Spare Threads

25*

max Http Header Size

8192

--

Compression

ON

--

Compression Min Size

2048

--

Compressable Mime Type

text/html,text/xml,text/plain,text/css,text/javascript,text/json,application/x-javascript,application/javascript,application/json*

 

noCompressionUserAgents

gozilla, traviata

 

disableUploadTimeout

true

--

enableLookups

false

 

useSendfile

false*

 

*Denotes changes done in 18.05 Environment

BMC Remedy Smart Reporting server settings

Category

Parameter

Value

Data Source Connection

Custom Parameters

mode=new;refreshCache=10

Primary Connection Pool

Min Connections

50

Max Connections

100


Refresh Time

3 hours


Timeout

6400 seconds


Reporting database JDBC connection

JDBCMinCount

50

JDBCMaxCount

100


JDBCTimeout

1800


Notes

  • To set Data Source Connection parameters, following this navigation path and locate section connection :

BMC Remedy Smart Reporting home page->Administration->Admin Console->Data Sources->AR System

  • To set Primary Connection Pool parameters, following this navigation path and locate section Primary Connection Pool Management:

BMC Remedy Smart Reporting home page->Administration->Admin Console->Data Sources->AR System

  • To set Reporting database JDBC connection parameters, identify this file on the Smart Reporting server and edit

/<Smart Reporting installation directory>/BMCReporting/SmartReporting/appserver/webapps/ROOT/WEB-INF/web.xml

 

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