BMC Helix Dashboards is a SaaS service on the BMC Helix Portal that offers unified reporting and gives you a consolidated view of data from applications across your environment. You can easily create, export, and share interactive dashboards with users within or outside your environment.

Release notes and notices
updated 06 Jun

Learn what’s new or changed for BMC Helix Dashboards , including new features, urgent issues, documentation updates, and fixes or patches.


To stay informed of changes to this list, click the  icon on the top of this page.




June 3, 202222.2 enhancements and patches
  • Support for enhanced reporting with Grafana 8.4.5
  • Print the DWP Request Details dashboard
  • Create advanced dashboards
  • Modify custom calculated fields
  • Enable the Snapshot feature for your account
  • Modify the date and time format in BMC Helix Dashboards
  • Display dashboard events in calendar
  • Monitor performance metrics of UNIX devices
  • Filter the Service Dashboard by services
April 22, 202222.2 enhancements and patches
  • Collect audit data from BMC Helix Portal
  • Filter dashboards data by multiple date ranges
  • Automate dashboard queries by creating custom calculated fields
  • Embed dashboards or panels in third-party applications
  • Configure dashboard queries with Suggestive query editor
  • Customize the BMC Community Dashboards
  • Identify and track problems in the Problem Management Analysis dashboard
  • View logged ITSM tickets and requests in the Count of ITSM Tickets and Requests dashboard


Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

Related release notes

BMC Helix Portal release notes Open link

Viewing out-of-the-box dashboards


Quickly start creating visualizations to understand the performance of your IT infrastructure.

Using dashboards


Leverage the capabilities of BMC Helix Dashboards by creating good visualizations, adding links in dashboards, or sharing dashboards.

End-to-end use cases


Learn how to derive maximum value from the integrated BMC Helix Portal products.

Setting up dashboards


See how to configure dashboards and their settings.

Adding the BMC Helix plugin in an on-premises Grafana instance


Add the BMC Helix plugin to your Grafana instance to leverage BMC Helix capabilities to obtain Event, Metrics, and Cloud Security data.



Learn how to derive maximum value from the integrated BMC Helix Portal products.

Product trials

Product trials



Knowledge Base

Knowledge Base



PDFs and videos


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