This documentation supports the 20.02 version of Remedy Asset Management.

To view an earlier version, select the version from the Product version menu.

Viewing the reconciliation information of a CI

You can view the reconciliation status of a CI from within the Asset Management console.

To view the reconciliation information of a CI

  1. From the Asset Management console, select a CI from the Configuration Items (CI) table and choose Functions > Reconciliation Status.
  2. On the Reconciliation Status dialog, the following information is displayed:

    CI Information sectionDescription
    Reconciliation IdentityUnique ID of the reconciliation job that identified the CI
    Dataset IDID of the dataset that the CI belongs to
    Last Modified ByName of the user who ran the reconciliation job
    Last Modified DateDate and time the job was last run
    Reconciliation Job Information sectionDescription
    Job NameName of the reconciliation job during which the CI was reconciled
    Job StatusStatus of the reconciliation job
    Job IDID of the reconciliation job
    Job GUIDGroup ID of the reconciliation job
    Job Run Start TimeDate and time the reconciliation job was started
    Job Run End TimeDate and time the reconciliation job ended
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