Working with CIs

You can perform several tasks on the Configuration Items (CIs). For example, create new CIs, change the attributes of the existing CIs,  search the CIs by using different search filters, scan the CIs by using mobile devices, and so on.

The following topics are provided:

• CI and relationship types
• Creating CIs
• Modifying records
• Categorizing CIs
• Setting the company and location of a CI
• Providing access to a CI for multiple companies
• Using a sandbox dataset for CI data
• Creating relationships in a topology
• Simulating the impact of CI changes
• Exploring CI relationships
• Viewing CI audits
• Releasing, viewing, and reserving hardware inventory
• Working with discovered CIs
• Working with configurations
• Working with related items
• Creating a blackout schedule
• Working with outages
• Managing decommission schedules
• Working with maintenance schedules and audit schedules
• Performing additional functions on the CI form
• Viewing the reconciliation information of a CI
• Relating people, organizations, and groups to CIs

For information about contracts and software license certificates related to CIs, see the following sections:

• Relating contracts to CIs
• Determining which CIs use a license certificate
• Manually managing CIs attached to a license certificate