This documentation supports the 20.02 version of Remedy Asset Management.

To view an earlier version, select the version from the Product version menu.

Creating a blackout schedule

Use the blackout schedule to indicate:

  • Times when the current CI is unavailable for changes in BMC Change Management. During this time, a CI must not be brought down. For example, the server used by payroll might have a blackout schedule to indicate that the CI must not be affected by any changes during paycheck processing.
  • Scheduled outages during which the CI is available for maintenance and other changes. When a CI is available for changes, business services might be affected.

You use the Registration for Shared Time Segment form to create a blackout schedule. You can schedule a blackout to occur once or define a recurring schedule. Blackout schedules are stored in the Business Time Segment form. This form is also used by BMC Change Management to help to avoid scheduling changes when a CI must be available.

Important

  • You can create a blackout schedule either from Remedy Asset Management or from Remedy Change Management.
  • The blackout schedule of a CI created in Remedy Asset Management is not automatically checked when a user with the Infrastructure Change Master, Infrastructure Change Submitter, or Infrastructure Change User permission enters the scheduled dates in the CI change request. However, you can search for available dates by using Schedule Assist in Remedy change management. For more information, see Using Schedule Assist to search for available times Open link .

This section provides the following information:


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