Setting user preferences and centralized configuration settings parameters for Progressive Web Applications

To set the user preferences for Progressive Web Applications

1. Log into  and open the AR System User Preference form.
   Applications >  AR System Administration > AR System Administration Console > User Preferences > My User Preferences.

2. Set any of the following PWA-related user preferences:

   Tab	Area Name	Option	Description
   Logging	Client	Active Links	Enables logging of active links on the client.
   	Server	API	Enables logging of APIs running on the server.
   		Filter	Enables logging of filters on the server.
   		Database	Enables logging of database activity.
   Progressive View	Date Field Display Settings	Date Display Mode Use System Defined Absolute Relative	Use System Defined displays the date in the format specified by the arsystem.pwa_date_field_display_mode CCS parameter. To learn more about this CCS parameter, see Configuring the date and time formats. Absolute displays the full date and time when the record was created. Relative displays the elapsed time since the record was created.
   		Start Day of Week	Sets the specified day as the first day of the week.

   For a complete list of user preferences, see Configuration-settings.

3. Click Save.

To set centralized configuration settings parameters for Progressive Web Applications

The centralized configuration forms store the configuration settings. You can modify the settings by using the AR System Configuration Generic UI form. The settings are case- and space-sensitive. For more information, see Updating-configuration-settings-by-using-the-AR-System-Configuration-Generic-UI-form. For the entire list of configuration settings that are used in , see Configuration-settings.

1. In a browser, open the Remedy AR System Administration Console, and click System > General > Centralized Configuration.
2. In the AR System Configuration Generic UI form, from the Component Name list, select the component to which you want to add a setting.
3. Click Add.

4. Enter the name of the setting that you want to add and then enter its value. 
   The following table lists the PWA-related settings available in centralized configuration:

   Setting	Description	Server group configuration	Maps to
   arsystem.pv_menu_debounce_time (Component name: arsystem.bmc.arsys.midtier)	On progressive view enabled forms, determine the wait time interval in milliseconds for sending expand menu call after entering Autokey stroke in a menu. Default value: 500	Yes	AR System Administration Console > System > General > Centralized Configuration
   useARUserPreferenceForLocalization (Component type: arsystem.bmc.arsys.midtier)	Use the locale set in the User Preference form as the first priority for the forms with progressive views enabled. The language the application users see is based on this setting. Valid values: true (Default) false Example use case: Apex Global wants to make sure all the employees see the same language in the Progressive Web Application irrespective of the geography they log in from. Set this parameter to true to set the language of the Progressive Web Application according to the setting for User Locale in the User Preference form. Therefore, Apex Global implements a uniform locale-based experience to all its employees.	Yes	AR System Configuration Generic UI form.
   useARUserPreferenceForTimezone (Component type: arsystem.bmc.arsys.midtier)	Use the time zone set in the User Preference form as the first priority for the forms with progressive view enabled. The time zone that the application users see is based on this setting. Valid values: true (Default) false Example use case: Apex Global wants to make sure all the employees see the same time zone and time settings in the Progressive Web Application irrespective of the geography they log in from. Set this parameter to true to set the time zone of the Progressive Web Application according to the setting for Time Zone in the User Preference form. Therefore, Apex Global implements a uniform experience to all its employees.	Yes	AR System Configuration Generic UI form.
   DisplayTabsInTicketPreview (Component name: arsystem.bmc.arsys.itsm)	This configuration parameter controls if the Activity and Resource tabs are displayed when you a preview a ticket in  PWA screens. If you set this configuration parameter to T, the Activity and Resource tabs are displayed during ticket preview. If you set this configuration parameter to F, the Activity and Resource tabs are not displayed when you preview a ticket. Default value: T	No	AR System Configuration Generic UI form

   For a complete list of configuration settings, see Configuration settings.

5. Click Apply.
6. Click Close.