Configuring AR System server for a proxy server

If you will be using web services with a proxy server, perform the procedures in this section. If you want to consume web services over SSL or with client certificates, see Configuring to consume over SSL or with client certificates.

To configure BMC Remedy Developer Studio for use with a proxy server

1. Verify that BMC Remedy Developer Studio is not running.
2. Open the devstudio.ini file located in the ARSystemInstallDir\DevStudio directory in a text editor.
3. Add the following lines to the file:
   • For HTTP protocols:
     -Dhttp.proxySet=true
-Dhttp.proxyHost=<hostName>
-Dhttp.proxyPort=<portNumber>
   • For other protocols:
     -DproxySet=true
-DproxyHost=<hostName>
-DproxyPort=<portNumber>
4. Save and close the devstudio.ini file.

To configure the AR System server to consume an external web service for use with a proxy server

1. Stop the BMC Remedy AR System server.
2. Open the arserver.config (arserverd.config) file in a text editor. The default locations are:
   • UNIX — ARSystemServerInstallDir/bin
   • Windows — ARSystemServerInstallDir
3. Add the following proxy information next to the last jvm option:

   • For HTTP protocols:
     jvm.option.<next_no1>=-Dhttp.proxySet=true
     jvm.option.<next_no2>=-Dhttp.proxyHost=<hostName>
     jvm.option.<next_no3>=-Dhttp.proxyPort=<portNumber>
     jvm.option.<next_no4>=-Dhttp.proxyUser=<userName>
     jvm.option.<next_no5>=-Dhttp.proxyPassword=<password>
     jvm.option.<next_no6>=-Dhttp.nonProxyHosts="<hostName>|<hostName>|..."
     
     

   • For other protocols:

     jvm.option.<next_no1>=-DproxySet=true

     jvm.option.<next_no2>=-DproxyHost=<hostName>

     jvm.option.<next_no3>=-DproxyPort=<portNumber>

     For example:

     If your arserver.config (arserverd.config) has jvm.option.19 as last the jvm option, you have to add following for HTTP protocol:

     jvm.option.20=-Dhttp.proxySet=true
     jvm.option.21=-Dhttp.proxyHost=<hostName>
     jvm.option.22=-Dhttp.proxyPort=<portNumber>
     jvm.option.23=-Dhttp.proxyUser=<userName>
     jvm.option.24=-Dhttp.proxyPassword=<password>
     jvm.option.25=-Dhttp.nonProxyHosts="<hostName>|<hostName>|..."

4. Save and close the arserver.config (arserverd.config) file.
5. Restart the BMC Remedy AR System server.