Associating an application to a service

With Infrastructure Management, you can associate an application to a service. This feature helps an application or a service specialist to monitor an application's impact on the relevant services. You can link an application to a service through a Configuration Item (CI). When an application is impacted, an application impact event is generated which in turn impacts the CI. If this CI is a part of any service, the associated service is also impacted. The following figure illustrates this feature. In the following example, J2EEApp1 is a CI that is associated with the KidsBookStore application. J2EEApp1 is a part of the Service1 service. If the KidsBookStore application is impacted, it generates an application impact event which in turn impacts the Service1 service. 

You can associate a manual application or an automatically generated application to a CI. The following sections describe how to link an application to a service:

The following video (4:00) illustrates how you can associate an application to a service to monitor an application's impact on the relevant services.

 


  https://youtu.be/AJnplLvwNIk Open link

Before you begin

To perform these procedures, you must have  Application Administrator Open link -level access. 

To associate an application to a CI

You can associate an application to a CI by using one of the following methods:

When creating an application:

Perform the following steps to associate a manual application to a CI:

  1. From the TrueSight console, select Configuration > Applications.
  2. On the Applications Management page, click the action menu icon  and select Create Application as shown in the following figure:

  3. On the Create Application page, click the (Select) link. 
    A CI search dialog box is opened with a list of CIs. 
  4. Either select a CI from the list or type the name of a CI to search, select it, and click OK.
  5. Click Save at the bottom of the Create Application page.

When editing an application:

Perform the following steps to associate a manual application or an automatically generated application to a CI:

  1. From the TrueSight console, select Configuration > Applications.
  2. On the Application Management page, click the row action menu icon next to the application you want to edit and select Edit as shown in the following figure:


  3. On the Edit Application page, perform one of the following actions:

    • Click the (Select) link beside the Associated CI label, if there are no CIs associated with the application as shown in the following figure:
    • Click the (Change) link beside the Associated CI label, if a CI is already associated with an application, and you want to change the CI associated with the application as shown in the following figure:


              When you click either (Select) link or (Change) link, a CI search dialog box is opened with a list of CIs.

  4. Either select a CI from the list or type the name of a CI to search, select it, and click OK as shown in the following figure.

  5. Click Save at the bottom of the Edit Application page.

To remove the association between an application and a service

  1. From the TrueSight console, select Configuration > Applications.
  2. On the Application Management page, click the row action menu icon  next to the application you want to edit and select Edit as shown in the following figure:

  3. On the Edit Application page, click the (Remove) link beside the Associated CI label as shown in the following figure:

  4. Click Save at the bottom of the Edit Application page.

To view the services associated with an application

  1. In the TrueSight console, click Monitoring > Applications.
  2. Click an application name.
    The Application Monitoring page for that application is displayed. The Services tab lists all the associated services with the application as shown in the following figure. For more information about services, see  Viewing the details of a service Open link

To view the applications associated with a service

  1. In the TrueSight console, click Monitoring > Services.
  2. Click a service name.
    The Service Monitoring page for that service is displayed. The Applications tab lists all the associated applications with the service, and the Impacted Nodes tab lists all the CIs those are directly impacting the service. For more information about applications, see Viewing the details of an application


Where to go from here

You can perform one or more of the following procedures:

After your applications are created or discovered, and configured, you can monitor applications.

Related topics

Setting up applications for monitoring

Monitoring services from the TrueSight console Open link

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