BMC Helix AIOps is a multi-layered technology platform that leverages big data to automate and enhance IT operations through analytics, artificial intelligence (AI), and machine learning (ML). It uses predictive capabilities to proactively improve the performance and availability of IT services across multicloud and hybrid environments. BMC Helix AIOps uses monitoring, advanced anomaly detection, AI/ML-based event management and root cause isolation, open integrations, and intelligent automation to reduce the mean time to resolve (MTTR) issues and maximize service performance and availability.
BMC Helix AIOps capabilities
Monitors the key performance indicators (KPIs) for providing a quick-peek summary of the overall system health status by displaying the following widgets:
Monitors situations and provides the ability to:
Monitors the service health and provides the ability to:
Integrates with multiple sources such as Aternity and Dynatrace out-of-the-box and ingests data such as events and topology from them to do the following:
Integrates with TrueSight Operations Management out-of-the-box, and enables you to configure custom integrations for the products for which the out-of-the-box integrations are not available. Ingests data such as events and topology to do the following:
Enables connection with BMC Helix Intelligent Automation to: