This documentation supports the 20.02 version of BMC CMDB.

To view an earlier version, select the version from the Product version menu.

User roles and features

This topic describes the user roles for this product, their goals, and additional information related to tasks.

User role



CMDB Administrators

  • Installing BMC Atrium Core components
  • Determining how to allocate server and database resources
  • Managing BMC Atrium Core access control by assigning permissions for BMC Atrium Core applications and their components
  • Maintaining BMC Atrium Core by adding and deleting users, groups, and roles; backing up BMC Remedy AR System servers; importing data from other systems

Configuring after installation Open link


Managing permissions (Flex UI) Open link

Configuring the URL to access CMDB Portal through Mid Tier

Providing users with permissions to access the new CMDB UI


CMDB Configuration Manager
  • Loading data BMC Configuration Management Database (BMC CMDB)
  • Dataset handling, working with normalization and reconciliation, working with bmc.asset or the production dataset
  • Set permissions in the CMDB and manage the service catalog

Application Developers

  • Writing plug-ins and custom clients that use the BMC Atrium Core APIs 
  • Integrating applications with BMC Atrium Core



CMDB Consumers

  • Creating and editing configuration items (CIs)
  • Querying BMC CMDB
  • Simulating the impact of changes to CIs


Related topics

BMC CMDB overview

Key concepts

Best practices for BMC CMDB

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