Service context configuration parameters
The following table describes the BMC Atrium Service Context configuration parameters and their default settings.
BMC Atrium Service Context configuration parameters
Parameter name | Description | Default value |
|---|---|---|
| The interval (in seconds) when configuration data is refreshed. Changes you make to parameters take effect at the next refresh interval. | 300 seconds |
| Determines whether attributes belonging to a BMC application are deleted from BMC Atrium Service Context if the application is uninstalled or its web service is unpublished. For example, the Work Orders attribute belongs to the BMC Service Request Management application. Therefore, this parameter determines whether Work Orders is deleted from BMC Atrium Service Context if BMC Service Request Management is uninstalled. If this parameter is set to false, the attributes are not deleted. If it is set to true, the attributes are deleted. For information about attributes and their source applications, see Attributes that are displayed in BMC Atrium Service Context. | false |
| The interval (in seconds) when BMC Atrium Service Context is updated with new attributes deployed by BMC applications. For example, after BMC Service Level Management is installed or its web service is published, this is the amount of time until the SLM Agreements and SLM Service Targets attributes become available for configuration in the Service Context Administration window. | 300 seconds |
| Enables or disables caching of data from service providers. Caching is enabled when this parameter is set to false. Caching is disabled when this parameter is set to true. Disabling caching might result in delayed response times. By default, BMC Atrium Service Context only retrieves data from service providers when the data is requested, and only if the data is not already in cache. Frequently accessed CIs will load more quickly than CIs that have not been accessed. If caching is disabled, BMC Atrium Service Context retrieves data from service providers at every request. For example, if caching is disabled and you click Refresh in the Service Context Summary window, data is retrieved directly from service providers. | false |
| The number of levels BMC Atrium Service Context searches to find related CIs. | 3 levels |
| The amount of time (in seconds) within which BMC Atrium Service Context tries to retrieve data from service providers. If a provider does not respond within this time, there is a timeout error. Some service providers might consistently require more time. In this case, you can increase this value. | 240 seconds |
Note
The following parameters are used internally and you must not change their default values:
cache_timeToLiveSecondscache_timeToIdleSecondspreload_sc_cache
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