Administering

Create and manage datasets and also set permissions to the datasets.

Managing-data-sources-and-datasets-in-BMC-CMDB

Configure the core CMDB components

Configuring-core-CMDB-components-and-plug-ins

AR System plug-ins related to CMDB such as Atrium Integrator Pentaho, Dynamic Service Modeling, Federated data, Impact Simulator, and so on.

Remedy-AR-System-plug-ins-related-to-CMDB

Setting ports that communicate with various components

Best-practices-for-setting-ports-with-RPC-program-numbers-or-queues-and-threads

Share business service CI information with other applications

Setting-up-service-context-to-share-business-service-CI-information-with-other-applications

Provide access to the CMDB Dashboard for a better user experience.

Configuring-the-URL-to-access-CMDB-Portal-through-Mid-Tier

Understand the relationships between users, groups, and roles.

Roles-and-permissions

Setting up normalization engine permissions for multi-tenancy and normalization rules to set row-level permissions.

Setting-the-Normalization-Engine-permissions-for-multi-tenancy

Control users' access to specific features of the CMDB Dashboard.

Providing-users-with-permissions-to-access-the-CMDB-Portal-by-using-groups-and-roles

Configure the AR System server to allow your users to open a CI in the old flex UI in sandbox mode.

Configuring-the-default-web-path-of-the-Mid-Tier-server-in-AR-System-Administration-Console

Customize how CMDB calculates health and completeness metrics on the dashboard.

Configuring-Key-Performance-Indicators-for-CMDB

Exclude classes and and datasets used to calculate the dashboard metrics.

Excluding-classes-and-datasets-for-processing-Dashboard-parameters

Promote CDM definitions across environments using BMC Remedy Deployment Application.

Promoting-CMDB-CDM-Definitions-across-environments

Prepare your data for normalization.

Preparing-for-normalization

Manage the approval status, categorization, development status, and other attributes of products.

Managing-the-Product-Catalog

Define archiving criteria for configuration items (CIs) in the CMDB.

Archiving-CMDB-data

Configure BMC CMDB web services.

Configuring-BMC-CMDB-web-services

Managing web services security policies.

Access-and-authentication-for-web-services

Modify the data model.

Modifying-the-data-model-by-using-Class-Manager

Access external data through the CMDB.

Accessing-external-data-through-CMDB-by-using-Federation

Create a service catalog to define the resources that deliver business services, models their behaviors and functional relationships, and manages the delivery of the resulting services.

Creating-a-service-catalog-in-the-Atrium-Core-Console

Build a service model to be able to see how CI failures propagate and impact the upstream services.

Building-a-service-model

Monitor the impact of various events on a business service.

Monitoring-the-impact-of-events-on-a-business-service

Enable audit for classes and attributes

Auditing-changes-to-CIs