This documentation supports the 20.02 version of BMC CMDB.

To view an earlier version, select the version from the Product version menu.

20.02.03: Patch 3 for version 20.02

This topic contains information about fixes and updates in this patch, and provides instructions for downloading and installing the patch.

This release consolidates the hot fixes delivered for BMC CMDB version 20.02 and later into a single patch. 


Before you install this patch, ensure that BMC CMDB version 20.02 is installed on all servers in the server group.

Updates in CMDB 20.02.03

Simplify the CMDB Explorer data to view relationships that have an impact

When viewing a service model, use the Filter by Has Impact attribute option to view only those relationships that have an impact.

For more information, see Searching and viewing CIs and relationships in CMDB Explorer.

Defect fixes

This patch includes fixes for some customer defects. For more information about the defects fixed in this patch, see  Known and corrected issues .

Downloading and applying the patch for on-premises deployment

To download and apply the Remedy Platform package for this patch, see Applying the patch Open link in the Remedy Deployment online documentation.

Applying the patch for BMC Helix ITSM subscribers

If you are a BMC Helix ITSM subscriber and want to apply the patch, you must request for an upgrade. For more information, see BMC Helix Upgrade policy Open link  in the BMC Helix Subscriber Information documentation.

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