Upgrading the Real End User Experience Monitoring silently

Where you are in the Upgrade process

You can install the BMC Real End User Experience Monitoring Software Edition upgrade unattended (a silent installation), which requires no user interaction during installation. You can perform a silent upgrade, as described in this topic, or you can use the upgrade wizard .

The server-silent-upgrade-options-linux.txt file is used to configure the BMC Real End User Experience Monitoring Software Edition silent installation.

This file is located in the Disk1 directory of the BMC Real End User Experience Monitoring Software Edition installation file structure.

To configure the silent installation file

On the system where you want to install the Real User Analyzer and Collector, complete the following procedure:

1. Use a text editor to open the server-silent-upgrade-options-linux.txt file.

2. (Optional) To prevent upgrading an Analyzer or Collector installation, add a # symbol to beginning of the relevant line.

   -A featureEuemAnalyzer
   -A featureEuemCollector

3. Verify the configuration information and change the port number or SNMP status, if required.
   Ensure that the port number you enter is available.

   -J snmp_port=161
   -J snmp_active=false

   Parameter	Description
   snmp_port	Port number for the SNMP service. The default SNMP port number can be changed, if necessary.
   snmp_active	Change to true to enable SNMP. Post-installation, you can enable SNMP for the Real User Analyzer or Collector .

4. Enter the activation key information.

   -J analyzer_activation_key_file_path=
   -J analyzer_company_name_for_activation=

   Parameter	Description
   analyzer_activation_key_file_path	Enter the path to the activation key file that you received from BMC Customer Support. If you do not have an activation key file, you can use the Real User Analyzer for a 30-day trial period by entering the Trial in this field. For example: -J analyzer_activation_key_file_path=Trial Note: Contact BMC Customer Support to receive an activation key file for the Real User Analyzer.
   analyzer_company_name_for_activation	The company name must match the name that is in the activation key file you received from BMC Customer Support. If you do not have an activation key file, you can use the Real User Analyzer for a 30-day trial period by entering your company's name.

5. Save and close the server-silent-upgrade-options-linux.txt file.

To upgrade BMC Real End User Experience Monitoring Software Edition silently

1. In a command line, navigate to the Disk1 folder in the installation file structure.
2. Enter the following command:
./setup.bin -i silent -DOPTIONS_FILE=<Full File Path>/server-silent-upgrade-options-linux.txt

Next Step in the Upgrade process

Step 6 Phase B — Now that you have successfully upgraded the Real End User Experience Monitoring Software Edition, you must upgrade Cloud Probe.