BMC Event Adapters requirements


This topic provides information on BMC Event Adapters requirements on various platforms.

BMC Event Adapter requirements for Microsoft Windows

Component

Requirement

Platform

Intel-compatible processor (32 bit and 64 bit)

Supported operating systems

  • Microsoft Windows Server 2022
  • Microsoft Windows Server 2019
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2012

BMC Event Adapter requirements for Linux

Component

Requirement

Platform

Intel-compatible processor (32 bit and 64 bit)

Supported operating systems

  • Red Hat Enterprise Linux 7.x, 8.x (up to 8.8), 9.x (up to 9.2)
  • SUSE Linux Enterprise Server 12.x (up to SP5) and 15 (up to SP5)
  • Oracle Linux Server 7.x, 8.x (up to 8.7), and 9.x (up to 9.2)

Important

For RHEL, an Operating System upgrade is not supported. For example, you cannot upgrade RHEL from version 7.x to 8.x. An Operating System upgrade is supported only for minor versions, such as from 8.1 to 8.4.

  • On Linux system, you must install the Perl 5.26.3 with FFI::Platypus for the SNMPv3 adapter to work. 
  • On Linux system, you must install the glibc.i686, krb5-libs.i686, and zlib.i686 libraries for the SNMPv3 adapter to work.

Operating system requirements

Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy. Open link

Perl requirements for BMC Event Adapter

The Integration Service installation script installs and starts the BMC Event Adapter. However, the installation script does not install Perl, which is required by the BMC Impact Event Adapters.

You must separately install Perl 5.14 or later (32 bit) before you install the BMC Event Adapter on the system in which the Integration Service is installed.

For Linux OS to use the SNMP v3 adapter, you must install Perl 5.26.3 and the following additional Perl modules:

Operating system

Required Perl module

Microsoft Windows

  • Win32 API

    Note

    The Win32 API is also required for 64 bit Microsoft Windows.

Linux

  • FFI::Platypus
  • Module-Build-0.4231
  • ExtUtils-CBuilder-0.280225
  • Test-Exception-0.43
  • Sub-Uplevel-0.2800


Note

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

This topic provides information on BMC Event Adapters requirements on various platforms.

BMC Event Adapter requirements for Microsoft Windows

Component

Requirement

Platform

Intel-compatible processor (32 bit and 64 bit)

Supported operating systems

  • Microsoft Windows Server 2019
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2012

BMC Event Adapter requirements for Linux

Component

Requirement

Platform

Intel-compatible processor (32 bit and 64 bit)

Supported operating systems

  • (11.3.04) Red Hat Enterprise Linux 7.x, 8.x (up to 8.8), 9.x (up to 9.2)
    (11.3.05) Red Hat Enterprise Linux 7.x, 8.x (up to 8.3)
    (11.3.05.001) Red Hat Enterprise Linux 7.x, 8.x (up to 8.8), 9.x (up to 9.2)
  • (11.3.04) SUSE Linux Enterprise Server 12.x (up to SP5) and 15 (up to SP5)
    (11.3.05) SUSE Linux Enterprise Server 12.x, and 15 (SP1, SP2)
    (11.3.05.001) SUSE Linux Enterprise Server 12.x (up to SP5) and 15 (up to SP5)
  • (11.3.04) Oracle Linux Server 7.x, 8.x (up to 8.7), 9.x (up to 9.2)
    (11.3.05) Oracle Linux Server 7.x
    (11.3.05.001) Oracle Linux Server 7.x, 8.x (up to 8.7), and 9.x (up to 9.2)

Important

For RHEL, an Operating System upgrade is not supported. For example, you cannot upgrade RHEL from version 7.x to 8.x. An Operating System upgrade is supported only for minor versions, such as from 8.1 to 8.4.

  • On Linux system, you must install the P5NCI library for the SNMPv3 adapter to work. 
  • On Linux system, you must install the glibc.i686, krb5-libs.i686, and zlib.i686 libraries for the SNMPv3 adapter to work.

Operating system requirements

Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy. Open link

Perl requirements for BMC Event Adapter

The Integration Service installation script installs and starts the BMC Event Adapter. However, the installation script does not install Perl, which is required by the BMC Impact Event Adapters. You must separately install Perl 5.14 or later (32 bit) before you install the BMC Event Adapter on the system in which the Integration Service is installed.

To use the SNMP v3 adapter, you must install Perl 5.14 and the following additional Perl modules:

Operating system

Required Perl module

Microsoft Windows

  • Win32 API

    Note

    The Win32 API is also required for 64 bit Microsoft Windows.

Linux

  • P5NCI-0.31
  • Module-Build-0.3607
  • ExtUtils-CBuilder-0.2703
  • Test-Exception-0.29
  • Sub-Uplevel-0.22


Note

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

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Comments

  1. Timothy Pun

    TSIM11.3.06 only address SNMPv3 requirement in LINUX. If only adapter use SNMPv1 or SNMPV2, the requirement is not mentioned. Can you update the requirement of SNMPv2 and TSIM 11.3.06 of Linux requirement. A case number is opened - 01505759.

    Dec 04, 2022 08:04