Applying service packs
Service packs are interim product releases that provide minor enhancements, bug fixes, or both.
A service pack resolves problems that were discovered after the release of the current version and can include hot fixes that were delivered since the previous service pack.
In addition to the resolved issues that you might find in a fix pack, a service pack can contain minor enhancements to the product.
The service pack installation process requires you to complete your preparatory activities before starting the installation tasks. The installation flow diagram and the process table enable you to apply the service pack smoothly.
Upgrading from an earlier version of TrueSight Operations Management? See
Upgrading
TrueSight Operations Management service pack installation process — At a glance
To apply a service pack for TrueSight Operations Management, follow this sequence.
Warning
- There are major changes for cell KB in 11.3.05 service pack version. You must migrate the cell KB before the installation of 11.3.05 service pack. If not migrated, it will impact the existing cell functionalities.
For more information, see Using the mmigrate utility
.
- Before applying a service pack, make sure that you have an OS backup or a VM snapshot of all affected systems. If this is not possible, make sure that you back up the individual TrueSight Operations Management components.
| Description | Procedure |
|---|---|
| Complete the preinstallation tasks to ensure a successful service pack installation. | Preparing to apply service packs on the TrueSight Operations Management solution |
Best practice
| Description | Procedure |
|---|---|
You can install the service pack on the Presentation Server in the standalone or high-availability mode. Both these options are available in wizard-based and silent modes. If you had configured disaster recovery earlier, you can continue to use the same procedures for installing the service pack on the Presentation Server with disaster recovery. You do not need any additional steps to configure disaster recovery again after installing the service pack. | Install using one of these options(Applies even if you had configured disaster recovery earlier) Standalone mode
High-availability mode |
Important (Cell KB migration)
To preserve customizations made to the Cell KB (including any other customizations) and to receive improvements available with the new KB, you need to first migrate the Cell KB by using the mmigrate utility and provide the migrated KB location.
| Description | Procedure |
|---|---|
You can install the service pack on TrueSight Infrastructure Management in the standalone or high-availability mode. | Phase A – Install on the Infrastructure Management server using one of these optionsStandalone mode
Application high-availability mode High-availability OS cluster mode
Disaster recovery mode Phase B – Install on the Integration Service and Remote Cell using one of these optionsStandalone mode
High-availability mode |
Comments
Plse note that the link for mmigrate utility is wrong.. Thanks to correct
Bertrand Imbert, thanks for the comment. This is fixed.
Hi
Another customer have reported Link is still incorrect - This is pointing to master place ..
Correct link should be - https://docs.bmc.com/docs/TSOperations/11304/using-the-mmigrate-utility-937358294.html
Can you fix it
Thanks Mahesh
Hi,Mahesh Darekar - This is fixed now. Thanks
Hi
Not fixed yet,
When I am trying to access it its pointing to master doc space
Customer have reported issue with it just before few seconds
Please take a another look
Thanks Mahesh Darekar
Mahesh Darekar .thanks. This is working now.
The links in Step 2 for HA TSPS are looping back to this page. The links on the left-hand navigation menu are working correctly.
Richard Bone , This is fixed now.
This is not yet fixed.
Applying service packs on the Presentation Server in the high-availability mode using the wizard => link back to this URL. And the silent mode is also point to this URL. Not correct.
Timothy Pun , sorry for the inconvenience. This is fixed now.
Hi a little question, I'm already in TSIM 11.3.04 and I plan to upgrade 11.3.06. Should I mmigrate the kb ? I remember to make a mmigrate when I install TSIM 11.3.04. Thanks for your help.
Georges Lima , Yes, you must migrate the KB. It is described on this page before step 1.
You can check out this page too: Using the mmigrate utility - BMC TrueSight Operations Management 11.3.04 - BMC Documentation
Thanks
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