11.3.06: Service Pack
Service packs do not contain all of the files that are required for a complete product installation. Before you install the service pack, you must have previously installed the base version of the product.
TrueSight Operations Management service pack version 11.3.06 provides the following enhancements and changes:
New platform support
SnmpV3 Adapter supported with Perl 5.26.3 on Linux
Security fixes for Log4j and Spring4Shell
Requirements
| Product | Version required |
|---|---|
TrueSight Presentation Server | 11.3.04 11.3.05 11.3.05.001 |
TrueSight Infrastructure Management components | 11.3.04 11.3.05 11.3.05.001 |
- Review the system requirements at
System requirements and compatibility.
- Upgrading from an earlier version of TrueSight Operations Management? See
Upgrading.
TrueSight Presentation Server and TrueSight Infrastructure Management enhancements
New platform support
The following Operating Systems are now supported.
- Microsoft Windows 2022
- Red Hat Enterprise Linux (RHEL) 9.0
- Oracle Linux (OEL) 8.x
- SuSE 12 SP5
- Download and install the new image of TrueSight Infrastructure Management 11.3.04 from the
EPD
for OEL 8.x and RHEL 8.x/9.0 platforms.
- For Remote Cell and Integration Services, only fresh install of 11.3.06 is supported on RHEL 9.0. (Upgraded path is not supported)
SnmpV3 Adapter supported with Perl 5.26.3 on Linux
SnmpV3 adapter is now supported with Perl 5.26.3 on Linux.
Use precompiled Perl 5.26.3 with FFI::Platypus to configure SnmpV3 adapter.
For more information, see Configuring SNMPv3 adapter on Infrastructure Management server or remote cell for Linux.
Downloading and installing the service pack
To download the service pack
Download the installation files for the TrueSight Operations Management solution from the BMC Electronic Product Distribution (EPD) site.
Your ability to access product pages on the EPD website is determined by the license entitlements purchased by your company.
Follow these links to obtain the installation files:
To install the service pack
Warning
Before applying this service pack, make sure that you have an OS backup or a VM snapshot of all affected systems. If this is not possible, make sure that you back up the individual TrueSight Operations Management components.
On some Windows computers, after downloading the service pack installation files from the BMC Electronic Product Distribution (EPD) site, you may be required to unblock the .zip files before extracting them.
- Right-click the downloaded .zip file and select Properties.
- On the General tab, select Unblock.
Click OK to save changes and then extract the installation files.
NoteDue to a known Windows limitation, if the extracted file path is too long, the products fail to deploy. To avoid this issue, do the following:
- Create a folder in the root location. For example, C:\<folderName>.
- Download and extract the installation files to this folder.
Alternatively, using a third-party tool, such as WinRAR also resolves this issue.
To install service pack 11.3.06, follow the sequence
Applying service packs.
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Comments
For upgrade to TSPS 11.3.06, the PostgreSql is upgraded but the file postgresql.conf is not migrated. It needs to merge manually.
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