Patches do not contain all of the files that are required for a complete product installation. Before you install the patch, make sure that you have previously installed the base version of the product. 

You can upgrade to the version from 11.3.04 or 11.3.05 versions of  TrueSight Operations Management.

The Patch is applicable for the following TrueSight Operations Management components:

  • TrueSight Presentation Server
  • TrueSight Infrastructure Managementcomponents (TrueSight Infrastructure Management server, Integration Services, Remote cell, and Remote Admin console)
Related topic

  Frequently Asked Questions about release and RHEL support Open link


ProductVersion required

TrueSight Presentation Server

11.3.04 or 11.3.05

TrueSight Infrastructure Management components

11.3.04 or 11.3.05
  • Review the system requirements at System requirements and compatibility. Open link
  • Upgrading from an earlier version of TrueSight Operations Management? See Upgrading. Open link


TrueSight Operations Management  version provides the following updates:

-Support for RHEL 8.4 and 8.5

-Fixes for log4j security vulnerabilities

Support for RHEL 8.4 and 8.5 

TrueSight Operations Management now supports RHEL version 8.4 and 8.5. To install TrueSight Operations Management version on RHEL 8.4 and 8.5, perform the following steps: 

  1. Install TrueSight Operations Management 11.3.04. To install 11.3.04, see the Technical bulletin Open link .
  2. Upgrade to the version.


  • RHEL 8.4 and later versions are not supported on TrueSight Operations Management 11.3.05. 
  • Fresh installation of Patch for remote cell and Integration Services are supported on RHEL 8.X (up to 8.5).

Fix available for Apache Log4j security vulnerabilities

Log4j security vulnerabilities are fixed for the following components:

  • TrueSight Presentation Server
  • TrueSight Infrastructure Managementcomponents

Downloading the patch

Download the installation files for the TrueSight Operations Management solution from the BMC Electronic Product Distribution (EPD) site. Your ability to access product pages on the EPD website is determined by the license entitlements purchased by your company.

Follow these links to obtain the installation files:

  • TrueSight Presentation Server Open link
  • TrueSight Infrastructure Server Open link

To install patch, follow the sequence at Applying service packs Open link .

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  1. Nikhil Shetty

    Presentation server link is pointing to tsim patch , can you please share the patch link for tsps

    Mar 07, 2022 11:26
    1. Krutarth Mohakud

      Hi Nikhil Shetty, this is fixed.

      Mar 08, 2022 12:21
  2. Kevin Collins

    Why does the link for the Infrastructure Management Server patch lead to a 1.8GB "Core Components" download?

    Apr 07, 2022 10:31
    1. Dony Sheppard

      @Kevin Collins, This is a cumulative FixPack that includes the 11.3.05 as well as what was patched for Patch1.
      You can run the Fix pack directly from 11.3.04 and do not have to first Run the 11.3.05 upgrade.

      HTH Explain why it is 1.8 GB in size. It contains TSIMServer, TSIMAdmin,TSIMAgent etc files that are all reved as part of the 11.3.05 Patch.

      Apr 07, 2022 10:44
  3. Betty Neumann

    Please make it clear that the fixes included for Log4j include the updating of the files to log4j version 2.17.1. This will eliminate any doubt a user has regarding which version of the log4j files are in use.

    May 23, 2022 02:26
  4. Betty Neumann

    This link goes nowhere - Frequently Asked Questions about release and RHEL support

    May 23, 2022 02:27
    1. Krutarth Mohakud

      Betty Neumann , The link is working now. Thanks.

      May 23, 2022 11:44
      1. Sabari Yadavilli

        Still link is showing Page not found.

        Jul 01, 2022 07:28