Upgrading the Infrastructure Management server for application high-availability

Where you are in the Upgrade process

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You need to perform the following tasks to upgrade the Infrastructure Management server for application high-availability:

Application high-availability is supported only with the Oracle database. 

Best practice
BMC recommends that you deploy the Oracle database and TrueSight Infrastructure Management Server on separate servers.


Note

The Load Balancer Health Check URL formats have changed between TrueSight Operations Management versions 10.x and 11.x. For more information, see Guidelines-for-load-balancers.

To upgrade the Infrastructure Management server on the primary computer

  1. Stop the secondary TrueSight Infrastructure Management server before you proceed with the upgrade. For more information, see Starting and stopping the TrueSight Operations Management components.

  2. Upgrade the primary server. See:
    (Using the wizard) Upgrading-the-Infrastructure-Management-server-in-the-standalone-mode-using-the-wizard
    (Silently) Upgrading-the-Infrastructure-Management-Server-in-the-standalone-mode-silently
  3. Ensure that the primary Infrastructure Management server has successfully started by running the pw license list command.
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To upgrade the Infrastructure Management server on the secondary computer

  1. Stop the primary TrueSight Infrastructure Management server.
  2. Synchronize the cell database (MCDB) on the primary and secondary servers:
    1. Delete all content in the installedDirectory\TrueSight\pw\server\var\<secondary_cell_name> folder (for example, pncell_<host name>#2) of the secondary server.
    2. Copy all content from the installedDirectory\TrueSight\pw\server\var\<primary_cell_name> folder (for example, pncell_<host name>#1) of the primary server to the above location on the secondary server.
  3. Upgrade the secondary server. See:
    (Using the wizard) Upgrading-the-Infrastructure-Management-server-in-the-standalone-mode-using-the-wizard
    (Silently) Upgrading-the-Infrastructure-Management-Server-in-the-standalone-mode-silently
  4. Stop the secondary TrueSight Infrastructure Management server.
  5. Synchronize the cell database (MCDB) on the primary and secondary servers:
    1. Delete all content in the installedDirectory\TrueSight\pw\server\var\<primary_cell_name> folder (for example, pncell_<host name>#1) of the primary server.
    2. Copy all content from the installedDirectory\TrueSight\pw\server\var\<secondary_cell_name> folder (for example, pncell_<host name>#2) of the secondary server to the above location on the primary server.
  6. Start the primary TrueSight Infrastructure Management server.
  7. Verify that the primary server is the active node by running the pw ha status command.
  8. Start the secondary TrueSight Infrastructure Management server.
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  10. To detect the active and standby nodes, check the HTTP response codes for the following URLs:

    https://<primary hostname>/jsp/ShowError.jsp

    https://<secondary hostname>/jsp/ShowError.jsp

    HTTP response 200 - active node
    HTTP response 503 - standby node

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Troubleshooting upgrade issues

If you face issues during the upgrade, see Troubleshooting an Infrastructure Management deployment.

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