Upgrading Remedy SSO in the standalone mode using the Remedy installer silently
Where you are in the Upgrade process
|1||Preparing to upgrade TrueSight Operations Management solution|
|2||Upgrade Remedy Single Sign-On (You are here)|
|3||Upgrade TrueSight Presentation Server|
|4||Upgrade TrueSight Infrastructure Management|
|5||Upgrade App Visibility Manager|
|6||Upgrade Real End User Experience Monitoring Software Edition|
|7||Upgrade TrueSight IT Data Analytics|
The topic provides information and instructions for upgrading Remedy Single Sign-On (Remedy SSO) from an earlier version using the Remedy installer silently.
Remedy SSO upgrade process
The following table describes in detail the Remedy SSO upgrade process.
|Upgrade||What occurs during the upgrade|
|Remedy SSO application|
|HA environment with Remedy SSO|
To upgrade Remedy SSO using the Remedy installer silently
A silent upgrade is used to upgrade Remedy Single Sign-On (Remedy SSO) in multiple systems. You need to generate an options file containing the following details to perform a silent upgrade.
To upgrade Remedy SSO servers
-P installLocation=<path where product info will be located> example: C:\SSO\RemedySSO
-J DB_TYPE=<MS SQL | Oracle>
To upgrade Remedy SSO integrations
Do the following:
- If you had modified the web.xml file during the upgrade, ensure that you reapply the changes after the upgrade.
(Optional) If you have configured your Remedy SSO with SAML authentication, reconfigure using these steps:Confirgure the SAML authentication steps
For each realm that is configured for SAML authentication, perform the following steps:
- Edit the realm to enter PEM encoded IdP signing certificate data in the IdP Signing Certificate field or import the IdP metadata again. Ensure that the other SAML configuration is same as before except the IdP Signing Certificate field data.
- Save the details.
When you configure the SAML authentication parameters for the Presentation Server, you must set the User ID Transformation field to RemoveEmailDomain and enable the Force Authentication check box.