Uninstalling the Infrastructure Management Server

This topic explains how to uninstall the TrueSight Infrastructure Management Server.

To uninstall the TrueSight Infrastructure Management Server using the wizard

To uninstall the TrueSight Infrastructure Management Server, perform the following steps:

  1. (Linux) If you are a non-root user and you want to uninstall the TrueSight Infrastructure Management Server, the following directory and file must be removed by a root user before you can proceed with the uninstallation:

    • /etc/init.d/BMCImpactIBRSD
    • /usr/pw/pronto/conf/resources/en_US/kbinfo/kb_core_resource.properties
  2. Navigate to the installationDirectory\UninstallTSIMServer directory.
  3. Run the following file:
    (Windowsuninstall.exe
    (Linux) uninstall.bin

    Note

    If multiple Java virtual machines are installed on the Linux computer where the TrueSight Infrastructure Management Server is installed, uninstall the TrueSight Infrastructure Management Server by running the following command:

    ./uninstall LAX_VM <java_dir>

    where, java_dir is the location where Java is installed.

  4. On the Welcome page, click Next to uninstall the TrueSight Infrastructure Management Server.
  5. On the Uninstallation Preview page, click Uninstall.
  6. On the Uninstallation Summary page, click View Log to view the uninstallation logs, or click Done.

    Note

    After uninstalling the TrueSight Infrastructure Management Server, restart the computer and delete any installation directories or files that remain.

To uninstall the TrueSight Infrastructure Management Server silently

Uninstallation-related information is not displayed on the console when silent uninstallation begins. However, uninstallation occurs in the background. The progress is logged in a temporary folder during uninstallation.

Perform the following steps to uninstall the TrueSight Infrastructure Management Server:

  1. From the command prompt, navigate to the following directory: 
    • (Windows) installationDirectory\UninstallTSIMServer\uninstall.exe
    • (LinuxinstallationDirectory/UninstallTSIMServer/uninstall
  2. Run the following command:
    • (Windowsuninstall.exe -i silent
    • (Linux./uninstall.sh -i silent
    The computer restarts after the uninstallation is complete. 

Note

On a Windows computer, if you do not want to restart the computer after uninstallation, run the uninstaller using the following command:

uninstall.exe -i silent -J DO_NOT_REBOOT_AFTER_UNINSTALL=true

To uninstall TrueSight Infrastructure Management in high-availability cluster mode

On Microsoft Windows:

  1. Restart the primary node.

  2. Navigate to the installationDirectory\UninstallTSIMServer directory.
  3. Run the uninstall.exe file.
  4. On the Welcome page, click Next to uninstall the TrueSight Infrastructure Management Server.
  5. On the Uninstallation Preview page, click Uninstall.
  6. On the Uninstallation Summary page, click View Log to view the uninstallation logs, or click Done.

    Note

    After uninstalling the TrueSight Infrastructure Management Server, restart the computer and delete any installation directories or files that remain.

  7. On the secondary node, go to the \standByuninstall\UninstallTSIMServer folder.
  8. Perform steps 3 - 6.

    You can ignore the severe messages displayed while uninstalling the TrueSight Infrastructure Management Server from the secondary node.

  9. After the uninstallation is complete, delete the standByuninstall folder in the root drive of the installation directory.

On Linux:

  1. Go to the installationDirectory/UninstallTSIMServer directory.
  2. Run the uninstall command. 

To delete Oracle database objects

If you are using an Oracle database and if the Oracle database objects are not deleted while uninstalling Infrastructure Management, you can delete them manually. Run the cleanup_db.sql script present in the \Utilities\oracle\db_cleanup_script directory.

To remove the schema from the Oracle database, perform the following tasks:

  1. Copy the cleanup_db.sql script present in the Utilities\oracle\db_cleanup_script directory to the Oracle server.
  2. Run the script after logging on with the schema user created for Infrastructure Management.

To remove the oracle users and tablespaces used for TSIM, run the drop_pnet_orcl_db_objects.sql script available in the \Utilities\oracle\custom_db_scripts_pnet directory. The following objects are removed:

  • TSIM main user, report user
  • TSIM profile, TSIM role (if available)
  • Default tablespace, temporary tablespace created for the TSIM user

Where to go from here

For information on uninstalling other TrueSight Operations Management components, see Uninstalling

For information on installing TrueSight Operations Management components, see Installing

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