TrueSight Infrastructure Management Server system requirements

The TrueSight Infrastructure Management Server can be installed on the following operating systems:

Hardware requirements

Note

(Applicable to small and medium environments only) The installer validates the system to check if the following system requirements are met. If your target computer does not meet these requirements, you cannot proceed with the installation (or upgrade).

 Requirements for installation and upgrade

  • Total RAM (in MB): 32,000
  • Available RAM (in MB): 25,000
  • Total swap space / page file (in MB): 8,000
  • Available swap space / page file (in MB): 8,000

However, in a non-production environment, you can skip the system requirements validation with the -J MINIMAL=true parameter. For more information, see the installing or upgrading instructions.

Infrastructure Management server requirements

With the embedded SAP SQL Anywhere database

EnvironmentComponentRequirement
Small

CPU

4 vCPU; Frequency 2.6 GHz and above

RAM

16 GB

Storage

200 GB

15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

Medium

Platform

4 vCPU; Frequency 2.6 GHz and above

RAM

32 GB

Storage configuration

300 GB

15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

Large

Platform

8 vCPU; Frequency 2.6 GHz and above

RAM

48 GB

Storage configuration

600 GB

15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

With an external Oracle database

EnvironmentComponentRequirement
Small

CPU

4 vCPU; Frequency 2.6 GHz and above

RAM

16 GB

Storage

30 GB

15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

Medium

Platform

4 vCPU; Frequency 2.6 GHz and above

RAM

24 GB

Storage configuration

50 GB

15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

Large

Platform

8 vCPU; Frequency 2.6 GHz and above

RAM

40 GB

Storage configuration

100 GB

15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

Oracle database server requirements

EnvironmentComponentRequirement
Small

Platform

4 vCPU; Frequency 2.6 GHz and above

RAM

16 GB

Storage configuration

170 GB for the database
15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

Medium

Platform

4 vCPU; Frequency 2.6 GHz and above

RAM

32 GB

Storage configuration

250 GB for the database
15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

Large

Platform

8 vCPU; Frequency 2.6 GHz and above

RAM

32 GB

Storage configuration

500 GB for the database
15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

Operating system requirements

Microsoft Windows

ComponentRequirement
User RightsAdministrative privileges
Supported versions of Microsoft Windows

Microsoft Windows 2019

  • Microsoft Windows 2019 Standard Edition (64-bit)
  • Microsoft Windows 2019 Datacenter Edition (64-bit)

Microsoft Windows 2016

  • Microsoft Windows 2016 Standard Edition (64-bit)
  • Microsoft Windows 2016 Datacenter Edition (64-bit)

Microsoft Windows 2012 

  • Microsoft Windows 2012 R2 Standard Edition (64-bit)  
  • Microsoft Windows 2012 R2 Datacenter Edition (64-bit)
  • Microsoft Windows 2012 Standard Edition (64-bit)  
  • Microsoft Windows 2012 Datacenter Edition (64-bit)  

Microsoft Windows 2008

  • Microsoft Windows 2008 R2 Standard Edition (64-bit)
  • Microsoft Windows 2008 R2 Datacenter Edition (64-bit)
  • Microsoft Windows 2008 R2 Enterprise Edition (64-bit)

Note: For Microsoft Windows 2008 and later, User Access Control must be disabled.

Port availabilityThe following ports should be available:
7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8093, 8080, 9149, 12123, 12124, 12126, 12130, 12134, 12141, 15000, and 45000.
For the list of Infrastructure Management components that use these ports and changing the default port number, see Network port schematics for Infrastructure Management.

Linux

ComponentRequirement
User Rights

root privileges

To use non-root privileges, you need to perform some configurations. For more information, see Preparing to install Infrastructure Management.

Supported versions of Linux
  • Red Hat Enterprise Linux 6.x and 7.x
  • SUSE Linux Enterprise Server 11.x, 12.x, and 15
  • Oracle Linux Server 6.x and 7.x


Port availability

The following ports should be available in listen mode:
7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8080, 8093, 9149, 12123, 12124, 12126, 12134, 12141, 15000, 45000
For the list of Infrastructure Management components that use these ports and changing the default port number, see Network port schematics for Infrastructure Management.

Note: Port 80 must be available for installing the Apache web server. If any other application is using the port, change the port allocation to make the port 80 available for TrueSight Infrastructure Management installation. On the system where you want to host the TrueSight Infrastructure Management Server or the Integration Service, verify the TCP control port (port 80) is available by running the following command from the command line:

netstat -a | grep "LISTENING" | grep "80"
Temporary disk space (/tmp)1 GB with read/write privileges
File descriptor4096
Maximum number of processes16096

Red Hat subscription 

The product requires some additional libraries to be present on the system (see list below).

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System >Administration > Red Hat Subscription Manager in the menu on the server itself.  After registering the system, you can use yum install to download and install the required libraries from the RHN.

X Windows requirement

If you are not installing TrueSight Infrastructure Management silently, you must install X Windows.

On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed.  If not, then run yum groupinstall 'X Window System' to install the necessary packages.   

Required libraries

Ensure that the following libraries are present to install TrueSight Infrastructure Management Server. To install the libraries, the following commands can be used.

Library

Command to install the library on RHEL

Command to install the library on SUSE

libXtst (32-bit)

libXtst (64-bit)

yum install libXtst.i686 libXtst.x86_64
            libXtst-1.0.1-3.1
            libX11-devel-1.0.3-11.el5
N/A

glibc (32-bit)

glibc (64-bit)

yum install glibc.i686 glibc.x86_64 
            glibc-2.12.x86_64
            glibc-2.12-1.107.el6.i686
            glibc-devel-2.5-65
zypper install glibc-32bit glibc

libstdc++ (32-bit)

libstdc++ (64-bit)

yum install libstdc++.i686 libstdc++.x86_64 
zypper install libstdc++-32bit libstdc++

compat-libstdc++-33 (32-bit)

compat-libstdc++-33 (64-bit)

yum install compat-libstdc++-33.i686 
            compat-libstdc++-33.x86_64
          compat-libstdc++-33-3.2.3-69.e16.i686 
zypper install libstdc++33-32bit libstdc++33 

compat-libstdc++-296 (32-bit)

compat-libstdc++-296 (64-bit)

yum install compat-libstdc++-296.i686
         compat-libstdc++-296.x86_64

N/A

pam (32-bit)

pam (64-bit)

yum install pam.i686 pam.x86_64
            pam-1.1.1-13.e16.i686
zypper install pam-32bit pam
libgtk-x11-2 (32-bit)
yum install libgtk-x11-2.0.so.0
N/A
libfreebl3.soyum install libfreebl3.soN/A

Notes

  • If an error occurs while installing a 32-bit library, try rerunning the install command with both 32-bit and 64-bit versions of the library. For example, yum install pam.i686 pam.x86_64 (RHEL) or zypper pam-32bit pam (SUSE)
  • After installing the libraries, check that the libraries are not corrupted.
    • yum check (Red Hat Enterprise Linux)
    • zypper verify (SUSE Linux)
  • BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
  • BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

Related topic

Hardware requirements to support small, medium, and large environments

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