TEA Agent system requirements

This topic lists hardware and software requirements that must be met for virtual machine-based components and for other components before installing and using the Synthetic Transaction Execution Adapter (TEA) Agent. The following topics are presented:

TEA Agent system requirements (applicable to versions 11.3.02 and later)

  Click to expand and see system requirements

TrueSight App Visibility server

To run synthetic monitoring, you must have a functioning App Visibility server. The App Visibility server and the Synthetic TEA Agent must be the same version.

See System requirements for App Visibility Manager server components and Installing App Visibility Manager components for more details.

Scripting requirements and Silk Performer

Silk Performer for TrueSight Operations Management is the utility that enables an application specialist to record or author .ltz scripts that simulate user transactions. BMC provides some basic scripts and you can create your own realistic and customizable scripts with Silk Performer. Synthetic monitoring supports script protocols created with Silk Performer, such as HTTP, SAP, and Citrix.

Each computer with the Synthetic TEA Agent requires an execution module to run the scripts. On each TEA Agent computer, install the full Silk Performer installation, or a smaller agent installation.

To take advantage of support for the latest Silk Performer features, ensure that your system has the latest version of Silk Performer or the agent.

See the Silk Performer Installation Guide for more details.

Note that on Chinese operating systems, some of the text in the Silk Performer agent installation utility appears as untranslated English and some of the text appears as question marks.

System requirements for the Synthetic TEA Agent

Before installing a Synthetic Transaction Execution Adapter (TEA) Agent to monitor synthetic transactions, ensure that the host computer complies with the requirements described in the following sections.

Hardware requirements for the Synthetic TEA Agent

The TEA Agent computer requires the following minimum resource requirements:

  • 245 MB of free disk space for installation 
  • 50 GB of free disk space for scripts and execution logs*
  • 4 GB of RAM
  • 2 CPUs

*The amount of disk space is a minimum recommendation for normal usage. The actual space needed may vary based on your usage.

If you run more than one TEA Agent on the same computer, multiply the resources depending on the number of TEA agents that you have.  For example, If you have 3 TEA Agents on a system, you need 150 GB of space (3 * 50 GB), 6 CPUs (3* 2 CPUs) and 12 GB of RAM (3* 4 GB).  You may need even more resources depending on the complexity and resource use of your scripts.

Software requirements for the Synthetic TEA Agent

Before installing the Synthetic TEA Agent, verify that the Agent computer meets the following software requirements:

  • Microsoft Windows operating system:
    • Microsoft Windows 2008 R2
    • Microsoft Windows 7 64-bit
    • Microsoft Windows 10
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2012 R2
    • Microsoft Windows 2016

Note

 To run multiple Silk Test scripts in parallel, a Windows Server edition platform is required.

  • Silk Performer 19.5 for TrueSight Operations Management: On the Synthetic TEA Agent computer, install a Silk Performer agent to run the scripts. You can install the full Synthetic TEA Agent with Silk Performer scripting utility, or the smaller Silk Performer agent.
  • Run the Silk Performer installation utility as an administrator on the TEA Agent computer.

Network Time Protocol (NTP) synchronization

Warning

The data handled by application monitoring components, including all server components and agents, is time sensitive. If the time between components is not synchronized, you might see incorrect or partial data, or you might not see any data.

Consult your operating system documentation to synchronize each component's internal clock with an NTP server on your network or on the Internet. Ensure that the clocks are regularly synchronized.

This applies to all App Visibility server components and every Synthetic TEA Agent.


TEA Agent system requirements (applicable to versions 11.3.01 and earlier)

  Click to expand and see system requirements

TrueSight App Visibility server

To run synthetic monitoring, you must have a functioning App Visibility server. The App Visibility server and the Synthetic TEA Agent must be the same version.

See System requirements for App Visibility Manager server components and Installing App Visibility Manager components for more details.

Scripting requirements and Silk Performer

Silk Performer for TrueSight Operations Management is the utility that enables an application specialist to record or author .ltz scripts that simulate user transactions. BMC provides some basic scripts and you can create your own realistic and customizable scripts with Silk Performer. Synthetic monitoring supports script protocols created with Silk Performer, such as HTTP, SAP, and Citrix.

Each computer with the Synthetic TEA Agent requires an execution module to run the scripts. On each TEA Agent computer, install the full Silk Performer installation, or a smaller agent installation.

To take advantage of support for the latest Silk Performer features, ensure that your system has the latest version of Silk Performer or the agent.

See the Silk Performer Installation Guide for more details.

Note that on Chinese operating systems, some of the text in the Silk Performer agent installation utility appears as untranslated English and some of the text appears as question marks.

System requirements for the Synthetic TEA Agent

Before installing a Synthetic Transaction Execution Adapter (TEA) Agent to monitor synthetic transactions, ensure that the host computer complies with the requirements described in the following sections.

Hardware requirements for the Synthetic TEA Agent

The TEA Agent computer requires the following minimum resource requirements:

  • 245 MB of free disk space for installation 
  • 50 GB of free disk space for scripts and execution logs*
  • 4 GB of RAM
  • 2 CPUs

*The amount of disk space is a minimum recommendation for normal usage. The actual space needed may vary based on your usage.

If you run more than one TEA Agent on the same computer, multiply the resources depending on the number of TEA agents that you have.  For example, If you have 3 TEA Agents on a system, you need 150 GB of space (3 * 50 GB), 6 CPUs (3* 2 CPUs) and 12 GB of RAM (3* 4 GB).  You may need even more resources depending on the complexity and resource use of your scripts.

Software requirements for the Synthetic TEA Agent

Before installing the Synthetic TEA Agent, verify that the Agent computer meets the following software requirements:

  • Microsoft Windows operating system:
    • Microsoft Windows 2008 R2
    • Microsoft Windows 7 32-bit
    • Microsoft Windows 7 64-bit
    • Microsoft Windows 8.1 32-bit
    • Microsoft Windows 8.1 64-bit
    • Microsoft Windows 10
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2012 R2
    • Microsoft Windows 2016

Note

 To run multiple Silk Test scripts in parallel, a Windows Server edition platform is required.

  • Silk Performer agent: On the Synthetic TEA Agent install a Silk Performer agent to run the scripts. You can install the full Synthetic TEA Agent with Silk Performer scripting utility, or the smaller Silk Performer agent.

    Run the Silk Performer installation utility as an administrator on the TEA Agent computer.

Network Time Protocol (NTP) synchronization

Warning

The data handled by application monitoring components, including all server components and agents, is time sensitive. If the time between components is not synchronized, you might see incorrect or partial data, or you might not see any data.

Consult your operating system documentation to synchronize each component's internal clock with an NTP server on your network or on the Internet. Ensure that the clocks are regularly synchronized.

This applies to all App Visibility server components and every Synthetic TEA Agent.


Where to go from here

Related topics

Installing a Transaction Execution Adapter Agent

Installing App Visibility Manager components

Applying feature packs or fix packs on the App Visibility server using the wizard

Applying feature packs or fix packs on the App Visibility server silently

Applying feature packs or fix packs on TEA Agents

TrueSight Operations Management architecture

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